Published
0055 - The Provision of Security Operations Centre (SOC) and Security Information and Event Management (SIEM) Services
Notice number: 00599149-2026
KEY INFORMATION
- Submission deadline
- • Sep 29, 2026
- Location
- 🇮🇪 Ireland
- Contracting authority
- An Post_391
- Accepted Languages
- English
- Tender type
- Services
- Contract Value
- Published date
- Aug 31, 2026
TENDER DESCRIPTION
This tender seeks a suitably qualified Security Partner for the provision of comprehensive Security Operations Centre (SOC) and Security Information and Event Management (SIEM) services, including 24x7x365 continuous security monitoring, threat detection, incident response, and compliance assurance across An Post's technology estate. The scope includes delivering a resilient, professionally managed SOC-SIEM capability, supporting Microsoft Sentinel or equivalent SIEM technologies, and monitoring diverse Microsoft and non-Microsoft security event sources. Key technical requirements stipulate adherence to the EU AI Act for any AI functionality, maintaining human oversight, and an Information Security Policy aligned with ISO27001, with a strong preference for solution delivery and hosting within the EEA or compliant regions. Financially, tenderers must demonstrate an annual turnover of at least €1,000,000.00 for any two of the last three audited financial years. The contract will have an initial term of three years, with the possibility of up to five extensions, culminating in a maximum total duration of eight years.
TENDER BRIEF
The contract is for an initial period of three (3) years, with the possibility of a maximum of five (5) extensions, at AN POST's discretion, leading to a total maximum duration of eight (8) years. There is no explicit mention of contract start or end dates, nor any specific key milestones or phases beyond the PQQ and ITT stages of the procurement process.
Sources
- 12_0055 - SOC and SIEM - PQQ.pdf — “of eight (8) years subject to the terms and conditions of Contract. The form of Contract will be issued with the Invitation to Tender (ITT) at the ITT stage of this Procurement Process to all Applicants who pre-qualify f…”
- 21_0055 - SOC and SIEM - PQQ.docx — “parties engaged in the delivery of the services. Where any element of the solution or service delivery is located outside these jurisdictions, tenderers must clearly identify the relevant locations and demonstrate the le…”
The core scope of work for this tender involves the provision of Security Operations Centre (SOC) and Security Information and Event Management (SIEM) services.
The Statement of Work summary and core deliverables include:
- Delivering a resilient, secure, and professionally managed SOC-SIEM capability across the in-scope technology estate.
- Providing a managed SOC service capable of continuous security monitoring (24x7x365).
- Threat detection and analysis.
- Incident identification, analysis, and response support.
- Alert triage.
- Escalation management.
- Service reporting.
- Compliance assurance and ongoing service improvement.
- Support for Microsoft Sentinel as An Post's current SIEM platform.
- Capability to support alternative SIEM technologies if An Post's security architecture evolves.
- Monitoring and managing security event sources across both Microsoft and non-Microsoft technologies, including platforms that do not natively integrate with Microsoft Sentinel.
- Provision of suitably qualified cybersecurity personnel to support service delivery.
- Working collaboratively with An Post teams and relevant Third-party Suppliers to ensure effective monitoring coverage and timely response to security events.
Sources
- 12_0055 - SOC and SIEM - PQQ.pdf — “be interpreted to be accompanied by the words, "or equivalent". Page 6 of 67 Classification: Internal Use an post 2. Pre-Qualification Questionnaire Tender Reference: 0055 DESCRIPTION OF THE CONTRACT BEING PROCURED 2.1 N…”
- 21_0055 - SOC and SIEM - PQQ.docx — “PRE-QUALIFICATION QUESTIONNAIRE (PQQ) TENDER REFERENCE: 0055 The Provision of Security Operations Centre (SOC) and Security Information and Event Management (SIEM) Services CFT 8927838 Name of Applicant: | Table of Conte…”
- 38927838_Contract notice - sectoral directive, standard regime_0.pdf — “comprehensive monitoring coverage, effective management of security incidents, and alignment with An Post's security, resilience, governance, and regulatory requirements. The service will include the provision, operation…”
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Unlock tender brief for freeTENDER DOCUMENTS
DIRECTORY • 6 FILES
- 3_c4t_8927838_1.xml824 BXML
- 8927838_Contract notice - sectoral directive, standard regime_1.pdf2.0 MBPDF
- 1_0055 - SOC and SIEM - PQQ.docx793 KBDOCX
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