Published
10048442_Microsoft_Unified_Support_Leistungen
Notice number: 00719193-2026
KEY INFORMATION
- Submission deadline
- • Oct 30, 2026
- Location
- 🇩🇪 Germany
- Contracting authority
- Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH
- Accepted Languages
- German
- Tender type
- Services
- Contract Value
- Published date
- Oct 19, 2026
TENDER DESCRIPTION
The subject matter of this tender is Microsoft Unified Enterprise Support services. The contractually owed scope of services is divided into the following service blocks: Service Block A - Foundational Services Service Block B - Enhanced Solutions: Enhanced Designated Engineering (EDE) Of primary importance is the “Unified Enterprise Support Services Description (USSD)” attached as Appendix 1 to the service description, German version (as of November 2025). The USSD applies additionally to the further specification of the above-mentioned service blocks, in particular with regard to service levels, severity levels, response times and performance conditions. The Contractor ensures that the services are provided using the original Microsoft support and escalation structures. The subject matter of this tender is Microsoft Unified Enterprise Support services. The contractually owed scope of services is divided into the following service blocks: Service Block A - Foundational Services Service Block B - Enhanced Solutions: Enhanced Designated Engineering (EDE) Of primary importance is the “Unified Enterprise Support Services Description (USSD)” attached as Appendix 1 to the service…
TENDER BRIEF
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DIRECTORY • 3 FILES
- Tender detail pageLINK
- Submission PortalLINK
- TED PortalLINK
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