2026-03 Services d'agences de voyages pour les deplacements des salaries et etudiants de la femis

The contract is an agreement with a firm duration of one year, commencing on January 1, 2027. It is tacitly renewable three times for one year each, leading to a potential maximum total duration of four years. Purchase orders can be issued upon notification, even before January 1, 2027, for services to be performed starting in 2027. Non-renewal must be communicated to the contractor at least three months prior to the current period's expiry.

The core scope of work for this tender involves providing travel agency services for both domestic and international travel, including all modes of transport and accommodation. The agreement is a framework agreement with a single awardee, operating through purchase orders, for an initial firm period of one year starting January 1, 2027, tacitly renewable three times, for a maximum total duration of four years.

A high-level summary of the Statement of Work and core deliverables includes:

• Travel Management Services: Providing rail/bus tickets (online and offline for France/Europe), short/medium/long-haul air tickets, and managing modifications, exchanges, cancellations, and refunds.
• Accommodation Services: Arranging accommodation nights, integrating designated establishments upon request, and offering multi-source accommodation solutions (professional platforms, chains, independents). Exclusive reliance on a single aggregator is prohibited, and payment of accommodations before traveler arrival is guaranteed.
• Group Travel Management: A significant aspect is the management of group travel (typically 6 to 25 people, including students and accompanying staff), often requiring frequent modifications to participant numbers, dates, and times. This also includes handling group travel packages (transport + accommodation) and coach charters.
• Emergency Services: Providing emergency intervention outside of regular business hours.
• Sourcing and Optimization: Systematically searching for the most economically advantageous solutions in line with the school's travel policy, taking into account individual discount cards and loyalty programs.
• Geographical Coverage: Services cover travel within France and abroad, with specific exclusions for collective accommodation in New York, India, Japan, during the Cannes Festival, and in Prague, although transport to these locations is still included.
• Environmental Approach: The tender requires a commitment to a low-carbon priority and CO2 reporting.
• Service Organization: Maintaining a dedicated team with a named contact person, an identified substitute, and a defined replacement procedure.

The estimated annual budget for these services ranges from a minimum of €80,000 HT to a maximum of €250,000 HT, with a total maximum value of €1,000,000 HT over the four-year maximum duration. The remuneration for the title holder is primarily through agency fees, with transport and accommodation costs being re-invoiced at cost.