Lot 1 – Întreținere hardware și software platforme IBM

The contract duration is 48 months. The framework agreement has a duration of 4 years. Sub-contracts for services can be concluded for a period of 48 months starting from the date the framework agreement is signed. Specific contract start dates, end dates, and detailed key milestones or phases are not explicitly stated.

The core scope of work for this tender, titled "2026_PAAP_004 - Servicii de întreţinere şi asistenţă tehnică hardware şi software pentru serverele aflate la nivel central," is the provision of maintenance and technical assistance services for central servers. This falls under the CPV code 50312000-5 for the repair and maintenance of computer equipment and is categorized as a service contract.

The tender is divided into three lots, each with specific platforms and deliverables over a 48-month period for repair and maintenance, with varying person-days allocated for proactive and on-demand technical assistance:

• Lot 1: Maintenance hardware and software for IBM platforms. This includes repair and maintenance of IT equipment, proactive technical assistance (1,920 person-days), and on-demand technical assistance (2,056 person-days).
• Lot 2: Maintenance hardware and software for non-IBM platforms. This includes repair and maintenance of IT equipment, proactive technical assistance (820 person-days), and on-demand technical assistance (2,173 person-days).
• Lot 3: Maintenance hardware and software for Oracle and Quest Software platforms. This includes repair and maintenance of IT equipment, proactive technical assistance (400 person-days), and on-demand technical assistance (3,503 person-days).

The services are to be executed in Bucharest and Brașov. The methodology for service delivery should demonstrate a strong understanding of the tasks outlined in the Statement of Work, including identified risks and assumptions, utilizing tested methodologies and appropriate technical language for describing activities and sub-activities.