Published

    2026-S2300000-054 - 1

    Notice number: 00532074-2026

    🇧🇪 BelgiumService public de wallonieGoods

    KEY INFORMATION

    Submission deadline
    Sep 9, 2026
    Location
    🇧🇪 Belgium
    Contracting authority
    Service public de wallonie
    Accepted Languages
    French
    Tender type
    Goods
    Contract Value
    Published date
    Jul 31, 2026

    TENDER DESCRIPTION

    This tender seeks a public supply contract for a comprehensive suite of services related to Jahia licenses, encompassing the subscription and renewal of existing licenses, the acquisition of new licenses, exceptional on-demand support services for planned activities like migrations, and project-based services. The scope requires the provision of a unique license key, access to all corrective and evolutionary updates with periodic notifications, and, for cloud solutions, adherence to strict technical requirements including ISO/IEC 27001 compliance, a 4-hour Recovery Point Objective, secure system integration via VPN/IPSec, and OIDC-compatible Single Sign-On. This contract, structured for a total duration of four years, mandates that bidders demonstrate a minimum annual global turnover of €3,000,000 excluding VAT over the last three financial years. Services, often following a project mode methodology, will be initiated via purchase orders, with deliveries confirmed upon reception of license keys or proofs.

    TENDER BRIEF

    The total duration of the contract is 4 years. The execution period begins the day after the notification letter of the contract's conclusion. The contract concludes upon the expiry of its duration.

    The contract is structured around four main posts:

    • Poste 1: Subscription to existing licenses.
    • Poste 2: Provision of exceptional on-demand support services.
    • Poste 3: Services delivered in project mode.
    • Poste 4: New license subscriptions.

    Additionally, a warranty period ("Délai de garantie") applies, commencing from the provisional acceptance of the services, with definitive acceptance occurring at its conclusion.

    Sources

    • 1CSC_2026M016_Jahia_VF.pdf — “durée du marché est de 4 ans. b. Délai d'exécution Ce délai prend cours à compter du lendemain de la date du courrier notification de la conclu- sion du marché. c. Reconduction Le marché ne peut pas être reconduit. Des n…

    • Jahia tools
    • Single subscription contract for all software products
    • Provision of a unique key covering all licenses (or per product)
    • Access to all corrective and evolutionary updates (patches, minor and major upgrades)
    • Periodic email notifications for updates with download, installation, and parametrization procedures
    • Information security management system compliant with ISO/IEC 27001 or equivalent (for Cloud solution)
    • Maximal RPO (Recovery Point Objective) of 4 hours (for Cloud solution)
    • Generation of timestamped logs for access, authentications, administration actions, and significant user operations (for Cloud solution)
    • Secure integration with internal SPW systems using VPN, IPSec, or equivalent mechanism (for Cloud solution)
    • Compartmentalized integration per environment (for Cloud solution)
    • Single Sign-On compatible with OIDC standard in SPW IAM environment (for Cloud solution)
    • Supervision system for service health, critical resources, incidents, and alerts (for Cloud solution)
    • Measurable performance adapted to expected uses (for Cloud solution)
    • "Prestations en mode projet" (project mode services) methodology

    Sources

    • 1CSC_2026M016_Jahia_VF.pdf — “exécuter le marché par : une liste de prestations similaires effectuées au cours des trois dernières années, indi- quant le montant, la date et le destinataire public ou privé. Le niveau d'exigence mini- mum à atteindre…

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    TENDER DOCUMENTS

    DIRECTORY • 4 FILES

    • Recours auprès du Conseil d'Etat.pdf
    • 2026M016_Jahia_annexe 2_formulaire d'inventaire.docx
    • 2026M016_Jahia_annexe 1_formulaire d'offre.docx

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