Accompagnement sur la Solution Oktotis - Développement, Tierce Maintenance Applicative (TMA), conformité RGAA et design UX-UI

The contract takes effect from its date of notification. The initial contract period runs until December 31, 2027. It is tacitly renewable for successive periods of one year, with the total duration not exceeding December 31, 2030.

Key milestones or phases include:

• An initial payment phase after the project's framing and validation of associated deliverables.
• Intermediate payments made after each validated sprint.
• A payment for the balance after the completion of developments, their installation in the target environment, and the admission of corresponding deliverables.
• A final balance payment after the definitive Regular Service Verification (VSR) by the awarding authority.
• Mise en Ordre de Marche (MOM) which is the complete delivery of developments.
• Vérification d’Aptitude et de Bon Fonctionnement (PV VABF).
• Procès-Verbal de Vérification de Service Régulier (PV VSR).

The core scope of work for this tender involves the provision of services for the design, development, maintenance, evolution, and technical assistance pertaining to the OKTOTIS solution, which is published by GIP OKANTIS. These services encompass all necessary tasks to maintain, improve, and evolve existing applications, as well as to develop new functionalities, modules, or components to meet the needs of GIP and its members. The services are to be executed as needs arise, following the conditions defined by the contractual documents.

The Statement of Work (SOW) summary and core deliverables include:

• Web Development: This includes the development of new functionalities adhering to the "Master site" logic, major Drupal updates, the evolution and optimization of existing functionalities, the creation of new templates from existing ones, and the interconnection with third-party solutions.
• Tierce Maintenance Applicative (TMA): This covers application maintenance services.
• RGAA (Référentiel Général d’Amélioration de l’Accessibilité) Expertise: This involves the analysis and improvement of the solution, auditing of new developments, providing consulting for RGAA-compliant development, and performing skill transfer or training for Okantis teams. Expected deliverables are RGAA audit reports and recommendations.
• Conception and Improvement UX/UI: This focuses on creating intuitive and attractive user interfaces, conducting user research, and applying user-centered design principles. Specific roles mentioned include UX Expert (consulting, audit, workshops, concept definition), UX Designer (wireframes, prototypes), UI Expert Designer (interface design, icon creation, UI guidelines), and Graphic Designer & Print (infographics, illustrations, character design, storyboards). It also includes content integration, content entry, and media management and optimization.
• Expertise Services: This category covers specialized expertise for development (e.g., DEVOPS, DBA, SCRUM MASTER), TMA, and RGAA (audit, compliance, consulting), as well as skill transfer and training.
• Transversal Services: These services include functional testing (unit, integration, and non-regression tests) and project management (production organization, project monitoring, steering meetings, tests, and reporting).

General deliverables for projects include an Analysis Report, recommendations, a work package (comprising source code, instructions), a test book, an explanatory note detailing the delivery, deployment methods, and operational information for new functionalities or evolutions, and a demonstration session of the ordered functionality.

The tender is for a framework agreement with a maximum value and will lead to the issuance of purchase orders. It will be awarded to a single economic operator. The execution location for these services is 18 Avenue d'Ariane, 87280 Limoges.