Acquiring und Abwicklung von TWINT-Zahlungen für die digitalen Vertriebskanäle des Zürcher Verkehrsverbunds (ZVV)

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The Zurich Transport Authority (ZVV) itself operates various digital sales channels. These include in particular the ZVV app, the ZVV online ticket shop, as well as other web-based sales systems for telephone sales or self-service sales. Passengers can pay for their travel tickets in the corresponding digital sales channels using various digital payment methods and, among other things, with TWINT. The use of TWINT and the associated transaction volume have increased continuously in recent years. The acquiring for TWINT, in particular the contractual acceptance, processing and settlement of payments, will be awarded again as of 1 January 2027. Due to the order volume, the award is made within the framework of a public procurement procedure in accordance with the applicable procurement law. The subject of the procurement procedure are acquiring services for TWINT payments in distance business via the ZVV’s digital sales channels. Payment service provision is not part of the procurement. The current payment service provider (PSP) of the ZVV is Datatrans. The Zurich Transport Authority (ZVV) itself operates various digital sales channels. These include in particular the ZVV app,…

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