Published
Acquisition de la maintenance et prestations associées pour le logiciel Business-Object de l'éditeur Sap
Notice number: 26-74886
KEY INFORMATION
- Submission deadline
- • Sep 17, 2026
- Location
- 🇫🇷 France
- Contracting authority
- Département de la Haute-Loire
- Accepted Languages
- French
- Tender type
- Services
- Contract Value
- Published date
- Jul 27, 2026
TENDER DESCRIPTION
This tender seeks the acquisition of comprehensive maintenance and associated services for the SAP Business-Object software, specifically for the SAP BusinessObjects BI Platform 4.3 Support Pack 2 Patch 2 (version 14.3.2). The scope encompasses annual corrective and evolving maintenance for a license covering 15 simultaneous and 1 named user, provision of an incident tracking portal, and implementation of software updates. Additionally, the contract includes various associated services provided on a per-day basis, such as project management, technical expertise across different profiles (beginner, confirmed, expert), training, and specific project implementations like universe migrations (unv to unx), along with potential acquisition of supplementary licenses. Proposers must comply with confidentiality, security, and GDPR regulations, and provide declarations of global and relevant turnover for the past three fiscal years. The contract duration is 48 months from notification, with services ordered via purchase orders subject to detailed technical and financial proposals and intervention reports.
TENDER BRIEF
The contract has a total duration of 48 months. The contract begins from the date of its notification. There are no specific end dates or key milestones/phases stated for the overall contract; execution and delivery times for services will be set for each individual purchase order.
Sources
- 1Cahierdesclausesadministrativesparticulieres.pdf — “conditions et limites propres à cette qualité. 5 - Durée et délais d'exécution 5.1 Durée du contrat L'accord-cadre est conclu pour une durée de 48 mois. L'accord-cadre est conclu à compter de la date de notification du c…”
The core scope of work for this tender is the acquisition of maintenance and associated services for the BUSINESS-OBJECT software from SAP.
The high-level summary of the Statement of Work and core deliverables includes:
- Maintenance and Assistance:
- Annual corrective and evolving maintenance for a license covering 15 simultaneous users and 1 named user.
- Provision of efficient support and continuous maintenance.
- Implementation of software updates to follow solution evolutions.
- The contractor must provide a portal tool for declaring and tracking incidents, and monitoring resolutions.
- Associated Services (Prestations): These services are provided on a per-day basis and encompass various profiles:
- Project Management (on-site and remote).
- Services from beginner, confirmed, and expert profiles (on-site and remote).
- Training for collective agents on tool usage and/or transfer of administration skills (on-site and remote).
- Technician services (on-site and remote).
- Specific services for project implementation, such as migration of universes (unv unx).
- Acquisition of additional licenses or complementary modules.
- Contractual Framework:
- The contract duration is 48 months.
- Pricing will consist of both fixed and unit prices.
- Services will be ordered through purchase orders.
- For each ordered service, the contractor must submit a technical and financial proposal detailing the solution, operations, workload (in days per profile), provisional schedule, and delivery date.
- Upon completion of an intervention, the service provider must furnish an intervention report detailing the operations performed and relevant documents.
Sources
- 1DQE.xlsx — “,,,,,, ,,,,,, ,,,,,, ,,,,,, ,,,,,, ,,,,,, ,,,,,, ,,,,,, Direction Performance et Modernisation,,,,,, Direction déléguée Etudes et Applications du Numérique,,,,,, ,,,,,, DETAIL QUANTITATIF ESTIMATIF,,,,,, Acquisition de l…”
- 2BPU.xlsx — “,,,,, ,,,,, ,,,,, ,,,,, ,,,,, ,,,,, ,,,,, Direction Performance et Modernisation,,,,, Direction déléguée Etudes et Applications du Numérique,,,,, ,,,,, "BORDEREAU DES PRIX UNITAIRES Document contractuel",,,,, Acquisition…”
- 3Cahierdesclausesadministrativesparticulieres.pdf — “LE DÉPARTEMENT CAHIER DES CLAUSES ADMINISTRATIVES PARTICULIÈRES ACCORD-CADRE DE TECHNIQUES DE L'INFORMATION ET DE LA COMMUNICATION Acquisition de la maintenance et prestations associées pour le logiciel BUSINESS-OBJECT d…”
- 4Acted_engagement.docx — “ACTE D'ENGAGEMENT ACCORD-CADRE DE TECHNIQUES DE L'INFORMATION ET DE LA COMMUNICATION Acquisition de la maintenance et prestations associées pour le logiciel BUSINESS-OBJECT de l'éditeur SAP Cadre réservé à l'acheteur CON…”
- 5AWS-MPI-1854636-RC.pdf — “LE DÉPARTEMENT RÈGLEMENT DE LA CONSULTATION ACCORD-CADRE DE TECHNIQUES DE L'INFORMATION ET DE LA COMMUNICATION Acquisition de la maintenance et prestations associées pour le logiciel BUSINESS-OBJECT de l'éditeur SAP Date…”
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Unlock tender brief for freeTENDER DOCUMENTS
DIRECTORY • 10 FILES
- Acted_engagement.docx98 KBDOCX
- BPU.xlsx33 KBXLSX
- DQE.xlsx29 KBXLSX
and 3 other documents
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