Acquisition et mise en oeuvre d'un nouveau dispositif de sauvegarde pour le Département de la Charente

The contract timeline is as follows:

The total duration for the execution of prestations is 84 months, commencing from the end of the preparation period.

Key milestones and phases mentioned include:

• Preparation Period: The execution of prestations starts after the conclusion of this period.
• Post n°1 - Acquisition, implementation, and associated services: This phase begins upon the notification of the contract and continues until positive acceptance (VA positive).
• Post n°2 - Maintenances: This phase starts 12 months from the positive conclusion of the VA. The maintenance period itself consists of an initial 12 months, with a possible tacit renewal for 6 additional periods of 12 months, summing up to 84 months for the maintenance services.

No specific calendar start or end dates are explicitly stated in the documents.

The core scope of work for this tender involves the acquisition, implementation, and associated services for a backup solution, followed by comprehensive maintenance and support. The key deliverables and services explicitly stated include:

• Specification of technical prerequisites: A meeting will be organized to specify technical prerequisites to ensure proper integration of backup devices and interconnection.
• Technical upgrade: This involves upgrading the existing technical infrastructure.
• Installation and configuration: The solution and clients will be installed and configured.
• Technical and functional validation: The backup solution and architecture will undergo technical and functional validation.
• Assistance with routine operation: Providing help for daily operational tasks.
• Support/accompaniment: Guidance and support for the implementation and usage of the solution.
• Skills transfer: Transferring necessary skills to the client.
• Writing of deliverables: Creation of all required documentation.
• Annual curative and hotline maintenance: 24/7 support with a 7-year commitment.
• Annual preventive and evolutionary maintenance: With a 7-year commitment.
• Provision of the operating file/documentation (Dossier d’exploitation).
• Project monitoring (Suivi du projet).

The tender is structured into two main posts: Post N°1 for acquisition and implementation, and Post N°2 for maintenances. The overall contract duration is 84 months, with maintenance periods of 12 months, tacitly renewable for six additional 12-month periods.