Bedrijfsvoeringseenheid Bommelerwaard - EA BOR-beheersysteem

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The assignment includes the delivery, implementation, operation and support of a Software-as-a-Service (SaaS) BOR management system (disciplines Green and Roads) for the municipalities of Maasdriel and Zaltbommel. The assignment includes: • making the required SaaS licences and hosting available during the contract period; • migrating data from the current management systems; • the implementation, configuration, setup, testing and delivery of the system in a use-ready condition in accordance with the Rules of Requirements (Programma van Eisen); • realisation and commissioning of the connections prescribed in the Rules of Requirements; • providing training for end users, functional administrators and application administrators; • delivering helpdesk and support services during office hours (08:00–17:00), with a response time for critical incidents of no more than one hour; • carrying out technical management, system administration, preventive and corrective maintenance, updates and upgrades during the contract period. The total estimated value of the assignment for both municipalities combined amounts to € 647,500 excluding VAT over the entire term, including the extension…

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