Published

    Bodycam

    Notice number: 00546119-2026

    🇩🇪 GermanyLandeshauptstadt Düsseldorf, Der Oberbürgermeister, Amt für Recht, Vergabe und Versicherungen, Zentrale VergabestelleServices

    KEY INFORMATION

    Submission deadline
    Sep 7, 2026
    Location
    🇩🇪 Germany
    Contracting authority
    Landeshauptstadt Düsseldorf, Der Oberbürgermeister, Amt für Recht, Vergabe und Versicherungen, Zentrale Vergabestelle
    Accepted Languages
    German
    Tender type
    Services
    Contract Value
    Published date
    Aug 6, 2026

    TENDER DESCRIPTION

    The City of Düsseldorf seeks a comprehensive, unified, and administrable Bodycam system for its municipal field service, encompassing the delivery and commissioning of bodycams, accessories, docking/pool solutions, and the provision and operation of a central administration and evidence management software offered as SaaS, PaaS, IaaS, and Managed Cloud Services. The scope includes full project management, technical implementation, rollout, operational handover, comprehensive training, ongoing maintenance, and support, with mandatory automated integration capabilities for municipal DMS (d.velop d3) and optionally the WiNOWiG system. Key technical requirements mandate a web-based, performant solution (99.5% uptime, sub-2s waiting times, stutter-free video playback) with data storage and operation within ISO 27001 certified EU data centers, adhering to BSI-Grundschutz, utilizing strong encryption (HTTPS, AES-256, RSA/ECC, SHA-256/SHA-3), and offering documented REST-API for third-party integration, including iOS applications. Financial standing requires professional liability insurance of €1,500,000 for personal injuries and €1,000,000 for property damages, plus a minimum annual…

    TENDER BRIEF

    The basic contract period is four years. There is an option for the client to unilaterally extend the contract for an additional year, making a potential total duration of five years. Without the exercise of this option, the contract will end after four years.

    Key milestones include the provision and configuration of a test or pilot environment (including hardware and software), which should be planned no later than three months after the contract award. The pilot implementation is expected to take place in the 4th quarter of 2026.

    Explicit contract start and end dates are not stated, but the timeline is defined relative to the contract award.

    Sources

    • 1E02_Vergabeverfahrensbeschreibung.pdf — “Verweise widerspruchsfrei anzupassen. 10.4 Preiswertung – 40 Prozent Maßgeblich ist der im Preisblatt ermittelte Netto-Wertungspreis einschließlich aller dort einbezogenen Grund- und Optionsleistungen. Das Angebot mit de…
    • 2E05_Leistungsbeschreibung.pdf — “Mitwirkungen des Auftraggebers erforderlich sind, welche Abhängigkeiten bestehen und welche realistischen Zeitspannen für die einzelnen Phasen vorgesehen werden. Die Bereitstellung und Konfiguration einer Test- bzw. Pilo…

    The core scope of work and statement of work summary for this tender include the provision of a unified, everyday, and administrable Bodycam system. The services encompass Software as a Service (SaaS), Platform as a Service (PaaS), Infrastructure as a Service (IaaS), and Managed Cloud Services (MCS). Key deliverables and activities involve project management and implementation support, technical implementation, rollout, and operational handover, as well as interface and integration services, specifically an automated connection to the municipal DMS-system (d.velop d3) and potentially to the municipal administrative offense system (WiNOWiG).

    Initial services are required to achieve operational readiness, alongside the development and execution of a training concept and a support and service concept, including ongoing maintenance and support. The tender also requires clear documentation of the overall system, a project description with a time and milestone plan, and a depiction of the project organization.

    Furthermore, the scope includes defined inspection steps for implementation, such as checking delivered quantities and components, basic configuration, device management, role and authorization assignments, loading/assignment/transmission/management processes, agreed integrations and data flows, practical tests in pilot operation, and verification of training and operational readiness.

    Services at contract termination are also covered, obligating the contractor to facilitate the takeover of services by a new contractor or the client, including the handover of data in a structured form. The software itself must enable the creation and management of electronic case files or processes, allowing the assignment of multiple related records and digital content, and include specific components and functions for the case file. Other one-time services and services on call are also part of the scope.

    Sources

    • 1E06_Preisblatt.xlsx — “und Integration,Einführung und Integration,Einführung und Integration,Einführung und Integration 4.1,Projektmanagement und Einführungsbegleitung,Personentag,20,,0,Ein Personentag = 8 Arbeitsstunden 4.2,"Technische Implem…
    • 2E07_IT-Cloud-Vertrag.pdf — “Cloudleistung oder Anlage Nr. 1 Leistungsbeschreibung) Ziffer 14 EVB-IT Cloud-AGB die Nutzungsrechtsregelungen aus den auftragnehmerseitigen AGB* zu Art und Umfang der Cloudleistungen die gemäß Nummer 1.2.4 einbezogen wu…
    • 3E05_Leistungskatalog.xlsx — “Projektleitung der Stadt Düsseldorf koordiniert.",,NEIN,,,B1,0,Hoch,,Nicht erfüllt,0,,,, ,,,7.2.3,,"Der Auftragnehmer soll zum Projekt-Kick-Off einen Projektplan vorstellen, der Maßnahmen, Aufgaben, Termine und Zuständig…
    • 4E05_Leistungsbeschreibung.pdf — “im Leistungskatalog festgelegt. 3.2 Abgrenzung zu weiteren Vergabeunterlagen Verfahrensrechtliche Festlegungen, insbesondere zur Verfahrensart, Auswahl der Bewerber, Begrenzung des Bewerberkreises, Verhandlungsgegenständ…

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    TENDER DOCUMENTS

    DIRECTORY • 28 FILES

    • 2. Nachrichten Bietercockpit.pdf
    • E04_Eignungsnachweise und weitere geforderte Unterlagen (LG 435a).pdf
    • E04_Eignungs_Referenzformular.pdf

    and 21 other documents

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