Published

    Cloudbasierte Softwarelösung zur teilweisen Digitalisierung des KYC-Prozesses

    Notice number: ocds-mnwr74-24465447-9aea-488b-8776-cd07e1026fa7

    🇩🇪 GermanyKfW BankengruppeServices

    KEY INFORMATION

    Submission deadline
    Sep 7, 2026
    Location
    🇩🇪 Germany
    Contracting authority
    KfW Bankengruppe
    Accepted Languages
    DEU
    Tender type
    Services
    Contract Value
    Published date
    Aug 4, 2026

    TENDER DESCRIPTION

    This tender invites proposals for a cloud-based software solution to partially digitalize the KYC process, requiring a contractor to implement and provide a comprehensive KYC-Tool, manage the project, conduct necessary workshops, and offer "Best-in-Class" setup consultation, bearing full responsibility for the implementation project as a work service. The solution must integrate via REST, SOAP, IBM MQ, Active MQ, FTP/SFTP, and SCP, be deployable on AZURE or AWS, adhere to Client-/Server-Architektur, and feature PULL APIs initiated by KfW. Essential technical requirements include robust backup and recovery processes, horizontal and vertical scalability, encrypted and queued email sending, multi-tenancy support for KfW Group companies, and ensuring all operating system and database versions remain within their regular product lifecycles. The project's conception phase is scheduled to commence between January 4, 2027, and February 1, 2027, with the SaaS solution expected to be fully usable by July 1, 2027, under a minimum contract duration extending to December 31, 2030. Bidders must demonstrate a net annual turnover of at least 4 million EUR for SaaS operations and 1.6 million EUR…

    TENDER BRIEF

    The contract timeline is as follows:

    The performance of the contractor, specifically the conception of the introductory project, is scheduled to begin earliest on January 4, 2027, and latest on February 1, 2027. The usability of the SaaS solution is expected to commence by July 1, 2027, provided KfW fulfills its cooperation obligations.

    The minimum duration of the contract ends on December 31, 2030. After this minimum period, the contract will continue indefinitely until either the KfW or the contractor terminates it, with termination possible no earlier than the end of the minimum term. The ordinary termination notice period for KfW is three months to the end of the calendar year, while for the contractor, it is one year to the end of the calendar year.

    Key milestones include:

    • Milestone 1: The KYC-Tool, including all technical adaptations for the KfW group companies, must be ready, and the system test must be approved by KfW. Its integration into KfW's infrastructure can initially be limited to connecting to the rights management and authorization system.
    • Milestone 2: The KYC-Tool must be fully ready, encompassing all technical adaptations and complete integration into KfW's infrastructure for the KfW group companies, with the integration test approved by KfW.

    Sources

    • 1Unterlagen\Vergabeunterlagen.pdf — “Einführungspro�jekts – beginnt, nach Absprache mit der KfW im Einzelnen, frühestens am 04.01.2027 und spätestens am 01.02.2027. 37.3. Die im vertraglich geschuldeten Umfang gegebene Nutzbarkeit der SaaS-Lösung beginnt sp…

    The core scope of work for this tender primarily involves the implementation of a KYC-Tool. The contractor is responsible for creating and providing this KYC-Tool with the functionalities specified in Chapters 2 and 3 of the documents. Key activities include preparing and conducting necessary workshops with KfW, carrying out all project management measures, and consulting KfW on the "Best-in-Class" setup of the software, including sharing implementation experiences from other clients.

    The statement of work summary indicates that the contractor holds the responsibility for the results of the implementation project as a work service.

    Core deliverables for the implementation project, aligned with the COBIT process "Provide IT Solutions," include "Result Artifacts" (Ergebnisartefakte). The responsibility for these deliverables is assigned either to the contractor or to KfW, with the contractor providing support where KfW is responsible.

    Sources

    • 1Unterlagen\Vergabeunterlagen.pdf — “und KfW wird im Rahmen des Projektplans für das Einführungsprojekt einvernehmlich zwischen den Parteien fortlaufend konkretisiert. Die Ergebnisverantwortung für das Einführungsprojekt als Werkleistung verbleibt jedoch be…

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    TENDER DOCUMENTS

    DIRECTORY • 14 FILES

    • Nachrichten\KfW-2026-0029 Bieterfragen-Antwortenkatalog Nr.1.pdf
    • Unterlagen\Weitere Dokumente\Bewerbungsbedingungen_Anlage Bietergemeinschaftserklärung.docx
    • Unterlagen\Weitere Dokumente\Bewerbungsbedingungen_Anlage Kurzlebensläufe(1).docx

    and 7 other documents

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