Conception d'expériences utilisateur et d'interfaces (UX/UI Design) et Accessibilité Numérique (RGAA)

The contract timeline is as follows:

The contract starts from the date of its notification.

The initial duration of the contract is 1 year.

It is tacitly renewable 3 times for a period of one year each, leading to a maximum total duration of 4 years.

Key phases and activities are distributed across these years:

• Year 1: Initialisation ENT76, Mise en place de la Fédération d’identité, Reprise des contenus des collèges Arsene 76, Mise en œuvre d’un test de performance, Exploitation du service ENT76, Concession de droit d’usage and maintenance applicative, Prise en charge complémentaire du support 1er niveau des établissements, Assistance à la conduite du changement, Animation de formation présentielle, Animation de formation à distance, Conception and production of digital demonstration/tutorial materials.
• Year 2: Déploiement Etablissements Complémentaires, Exploitation du service ENT76, Concession de droit d’usage and maintenance applicative, Maintenance applicative, Prise en charge complémentaire du support 1er niveau des établissements, P5A évolution simple, P5B évolution moyenne, P5C évolution complexe, Conception and production of digital demonstration/tutorial materials.
• Year 3: Déploiement Etablissements Complémentaires, Exploitation du service ENT76, Concession de droit d’usage and maintenance applicative, Maintenance applicative, Prise en charge complémentaire du support 1er niveau des établissements, P5A évolution simple, P5B évolution moyenne, P5C évolution complexe.
• Year 4: Exploitation du service ENT76, Concession de droit d’usage and maintenance applicative, Prise en charge complémentaire du support 1er niveau des établissements, Réversibilité.

The execution of services for purchase orders issued during the contract's validity period can extend up to 3 months beyond the framework agreement's validity date.

The core scope of work and statement of work summary for this tender involve several key areas.

The tender primarily focuses on:

• Initialisation and Piloting of the Market (Catégorie de prestations N°1): This includes preparing, animating, and following up on preparatory and official launch meetings, developing and validating a general quality assurance plan, and elaborating and validating dashboards for monitoring service progress.
• Conception of User Experience and Interfaces (UX/UI Design) (Catégorie de prestations N°2): This category encompasses various services such as ergonomic audits for applications and user research. It also involves workshops for defining information architecture, user journeys, and graphic design. Furthermore, it includes design prestations like wireframing (simple, medium, and complex interfaces) and graphic design (simple, medium, and complex interfaces). Project management and UX/UI design intervention (both on-site and in the contractor's premises) are also part of this category.
• RGAA Audits (Catégorie de prestations N°3): This involves rapid, standard, and complex RGAA audits, as well as counter-audits. Additionally, it includes expert support through RGAA auditor days and accessibility technical expert days, along with awareness workshops, team accompaniment workshops, and complementary analysis outside the defined perimeter.

In addition to these categories, the tender also outlines "Prestations de base" (Basic services) for an "ENT76" solution, which include:

• Initialisation of ENT76.
• Implementation of identity federation.
• Transfer of the hosting platform.
• Recovery of content for Arsene 76 colleges.
• Implementation of a performance test.
• Deployment of additional establishments.
• Operation of the ENT76 service, including provisions for additional storage space.
• Concession of usage rights and application maintenance, including first-level support for establishments.
• Evolutionary maintenance covering simple, medium, and complex evolutions.
• Training services, such as assistance with change management, in-person and distance training animation, and the conception and production of demonstration/digital tutorials.
• Reversibility services.

The services fall under a contract for IT services, executed through purchase orders with an annual maximum of 80,000 € HT.