Concierge- und Sicherheitsdienstleistungen für das Wohngebäude Gerberstraße 14-16 in 04105 Leipzig

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The subject of the tender is the provision of concierge and security services for a residential building with 274 apartments located at Gerberstraße 14-16 in 04105 Leipzig. The service includes continuous staffing of a concierge service 365 days a year, around the clock (24 hours daily, 7 days a week). The concierge acts as the central contact person for tenants, visitors, and service providers and handles reception, information, and service tasks as well as duties to ensure order, security, and peaceful coexistence in the building. The essential services particularly include: - Staffing the reception area on a 24/7 basis, - Contact person for tenants, visitors, and service providers, - Receiving and forwarding tenant concerns, complaints, and notifications of defects, - Monitoring the entrance area, - Conducting access control and preventing unauthorized entry, - Exercising the house rules and measures to secure peaceful coexistence, - Documentation of special incidents, - Conducting and documenting daily control rounds during nighttime hours, - Informing the janitor or external service providers in case of technical malfunctions (e.g. elevator), - Acceptance of packages upon…

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