Concierge- und Sicherheitsdienstleistungen für das Wohngebäude Gerberstraße 14-16 in 04105 Leipzig

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The subject of the tender is the provision of concierge and security services for a residential building with 274 apartments at Gerberstraße 14-16 in 04105 Leipzig. The service includes continuous staffing of a concierge service 365 days a year around the clock (24 hours daily, 7 days a week). The concierge is the central contact person for tenants, visitors and service providers and takes on reception, information and service duties as well as tasks to ensure order, security and peace within the building. The essential services include in particular: - Staffing the reception area in 24/7 operation, - Point of contact for tenants, visitors and service providers, - Acceptance and forwarding of tenant concerns, complaints and defect reports, - Monitoring of the entrance area, - Carrying out access controls and prevention of unauthorized entry, - Exercise of house rights and measures to secure peace within the building, - Documentation of special incidents, - Carrying out and documenting daily patrols during the night hours, - Informing the janitor or external service providers in case of technical malfunctions (e.g. elevator), - Acceptance of packages upon express request of the…

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