Contractació conjunta, mitjançant procediment obert subjecte a regulació harmonitzada, de la prestació integrada dels serveis de centre de procés de dades (CPD), infraestructura digital i serveis associats necessaris per donar suport a l’allotjament, processament, emmagatzematge, connectivitat, seguretat i explotació dels sistemes d’informació de les entitats participants, d’acord amb les condicions establertes en aquest Plec i en el Plec de Prescripcions Tècniques. La contractació té per finalitat posar a disposició de les entitats participants una infraestructura tecnològica comuna, segura, escalable i eficient, que permeti donar resposta a les necessitats presents i futures derivades de la prestació dels seus serveis públics, garantint la continuïtat operativa, la seguretat de la informació, la disponibilitat dels serveis i la racionalització de la despesa pública mitjançant una compra conjunta coordinada pel Consorci de Serveis Universitaris de Catalunya (CSUC).

The contract timeline information is as follows:

• Contract Start Date: The duration of the contract will be calculated from the date specified in the formalization document. If not explicitly stated, it will begin the day after formalization. The execution of the contract cannot commence without its prior formalization.
• Initial Duration: The service contract will have an initial term of one (1) year. Alternatively, another document states the contract will be valid for twenty-four (24) months (2 years) from the day after the contract's formalization.
• Total Duration (including extensions): The contract duration can be extended through one or more extensions for a maximum period of three (3) additional years. The maximum total duration of the contract, including any extensions, is up to five (5) years.
• Key Milestones/Phases:
• Implementation and Transition Phase: This period, which precedes the migration phase, must not exceed 4 months from the date of contract signing.
• The provider is required to define all necessary activities, grouped into three stages, to achieve the objectives.
• The contractor must comply with the deadlines and milestones outlined in the Technical Specifications.

The core scope of work for this tender involves the external contracting of services where the provider is responsible for the complete provision and delivery of these services to end-users, operating under the supervision and coordination of the CSUC. The provider will engage directly with the end-users.

Key services and deliverables include:

• Service Provision to End-Users: The provider will manage and deliver all contracted services to the final users.
• Pay-Per-Use Model: All services will be invoiced based on actual usage.
• Virtual Data Processing Center (CPD) Management: Each virtual CPD must be configured to ensure a distinct and independent environment.
• Equipment Hosting: This includes hosting standard-sized equipment in standard racks and non-standard equipment in independent racks. The provider must supply their own cabinets, and optional remote hands service should be available.
• Network Connectivity: Propagation of user entity virtual CPD networks and the creation of VLANs as requested by CSUC are required.
• Incident Management: The provider is responsible for detecting, notifying, updating the status, and forecasting the resolution of incidents to both users and CSUC.
• Environmental Commitment: Bidding companies must detail their environmental and sustainability processes regarding equipment manufacturing, management, packaging, consumables, and recycling.
• Specific Services Mentioned:
• Container as a Service (CaaS) in various platform modalities (low, standard, high) and additional worker services.
• Security services, including monitoring equipment and correlating events.
• Support services, including project management, architecture, and technical assistance.