contractació dels serveis de disseny, desenvolupament, implantació, allotjament, manteniment, suport, evolució i seguretat de la nova web de Turisme de l’Ajuntament de Vic,

The contract will have an initial duration of two (2) years, starting the day after its formalization. The contract can be extended for two (2) additional years, renewable year by year, with the maximum total duration, including extensions, not exceeding four (4) years.

Key milestones and phases include:

• An initial implementation phase, estimated to last eight (8) months, which can be reduced to a maximum of six (6) months by the awarded company. This phase involves the definition, design, development, implementation, migration, integration, commissioning, and initial maintenance of the tourism website.
• An operation and maintenance phase, which will run for the entire duration of the contract, including any approved extensions.

The core scope of work for this tender involves the contracting of services for the design, development, implementation, hosting, maintenance, support, evolution, and security of a new website for Turisme de Vic.

The statement of work summary and core deliverables include, but are not limited to, the following:

• Functional and technical analysis of the project.
• Definition of the information architecture and web map.
• Definition of the strategic, editorial, and content narrative for the destination.
• UX/UI design and development of the main Turisme de Vic web portal.
• Implementation of the solution on either CMS Plone or Drupal, at the bidder's discretion.
• Configuration of the content manager, including roles, permissions, environments, and necessary components.
• Creation of a structure that allows for the enablement of minisites or landing pages as required by the Vic City Council.
• Migration, review, drafting, correction, translation, and initial loading of content from the current environment.
• Integration with required municipal systems and information sources.
• Implementation of security, monitoring, backup, and recovery mechanisms.
• Corrective, adaptive, and evolutionary maintenance of the platform.
• Technical and functional support for the entire duration of the contract.

The primary objective of the portal is to disseminate structured, accessible, and user-oriented tourist information about the city, enhancing the discovery of resources, services, activities, agenda, and routes, and strengthening Vic's tourist projection through a digital environment aligned with municipal goals. The contract is classified as an administrative service contract, with a CPV code of 72413000-8 for web design services, and it will not be divided into lots due to the need for a unified conception and coordinated execution.