Contratación de los servicios de infraestructura tecnológica en nube, de los servicios de administración de sistemas, del mantenimiento y
 evolución de la plataforma de interoperabilidad que orquesta DATAGRAN y de las integraciones, verticales y componentes software

The contract will have an initial execution period of two (2) years, starting from the date specified in the contract or its formalization. It can be extended for successive monthly periods, up to a maximum accumulated extension of twelve (12) months. The total duration of the contract, including any extensions, cannot exceed thirty-six (36) months. The validity period for offers is 2 months.

The core scope of work for this tender involves the contracting of cloud technology infrastructure services, system administration services, and the maintenance and evolution of the DATAGRAN interoperability platform. It also includes integrations, verticals, and various software components.

The services are structured into two main categories:

1. Ordinary Services: These encompass all services performed by the contractor under the contract, excluding those covered by the "Hour Pool." These services are included in the lump sum price of the contract.

2. Hour Pool (Bolsa de horas): This refers to specific actions that require prior authorization from the Contract Manager and are paid based on unit prices. The Hour Pool sets a maximum limit for execution and expenditure, without obligating SODETEGC to a minimum consumption. An estimated 3,060 hours are allocated to the Hour Pool, distributed among roles such as Project Manager/Strategic ICT Consultant, Interoperability and Data Security Functional Consultant/Information Expert, and Data Science and Artificial Intelligence Specialist/Integrations and Dashboards Developer/UX/UI Designer.

Key deliverables and activities include:

• Software Development and Administration: This area covers technical analysis, design, development, testing, integration, implementation, monitoring, and documentation. It also includes evolutionary and corrective maintenance for new software developments, updates to existing software, and custom-developed solutions, services, and products.
• Systems Operation: Activities include the design, implementation, and administration or management of information and communication technology infrastructures related to system integration. It also covers the design, implementation, and management of infrastructures, maintenance, repair, problem resolution, and supervision of operating systems, applications, and servers.
• Consulting: This involves technological and business consulting, focusing on defining operational, technical, business, or functional models, change management, business development, and process analysis or definition. It also includes advising clients on technical solutions or general business models to enhance their market positioning, growth, performance, or consolidation in technological fields, and consulting aimed at improving internal processes.

The Contract Procurement Vocabulary (CPV) codes associated with this tender are:

• Software maintenance and repair services (72267000).
• System support services (72253200).
• Software development services (72262000).
• Data-related services (72300000).