Contrato mixto de suministro y servicios para la implantación y suscripción, en modalidad saas, de un programa informático de gestión de los recursos humanos.

The contract has an initial duration of twenty-four (24) months, starting the day after its formalization. There is a possibility of two extensions, each lasting twelve (12) months. The maximum total duration of the contract, including any extensions, will be forty-eight (48) months.

The implementation of the platform, which includes supply, configuration, data migration, integration, testing, and activation of all contractual functionalities, must be completed within a maximum of nine (9) months from the day after the contract's formalization.

Within this general implementation period, the following maximum milestones are established:

• Migration and activation of the payroll system: three (3) months.
• Migration and activation of the remaining modules, integrations, and historical data: nine (9) months, which includes the initial three months.

The phase for the validity of licenses and ordinary service provision will commence three months after the contract's formalization. Training, technical support, and functional accompaniment will begin simultaneously with the system's implementation.

The expected start of the service provision is January 2027. Financial forecasts for the contract include expenses for the years 2027, 2028, 2029, and 2030.

The core scope of work for this tender involves a mixed contract of services and supply. It primarily focuses on the provision, implementation, maintenance, and support of Human Resources (HR) and Public Offer Management Software (SaaS), along with time control hardware and its maintenance.

The key components and deliverables explicitly stated are:

• Supply of Software: This includes HR management software (SaaS), BI user management software (SaaS), and public offer management software.
• Supply of Hardware: This encompasses time control hardware.
• Implementation Services: This covers software implementation and installation of time control equipment.
• Maintenance and Support Services: This includes maintenance and repair of software and maintenance for time control hardware.
• Technical Memory, Execution Plan, and Chronogram: This deliverable details the project planning, including the implementation methodology, phases, activities, tasks, human and technical resources, deliverables for each phase, acceptance criteria, monitoring and control mechanisms, risk and incident management, and an evolutionary and continuous improvement plan.
• Training and Consulting Plan: This plan is a criterion for evaluation, indicating it as a required deliverable.
• Support, Monitoring, and Control Mechanisms: These include follow-up meetings, periodic reports, compliance indicators, deadline control, deliverable tracking, and project governance systems.
• Risk and Incident Management: This covers the identification of main project risks, proposed preventive measures, incident management procedures, contingency plans, and mechanisms to minimize possible deviations.