Published
Customer Relationship Management system (CRM-system)
Notice number: 00577910-2026
KEY INFORMATION
- Submission deadline
- • Sep 21, 2026
- Location
- 🇸🇪 Sweden
- Contracting authority
- Karolinska Institutet
- Accepted Languages
- Swedish
- Tender type
- Services
- Contract Value
- Published date
- Aug 20, 2026
TENDER DESCRIPTION
The procurement concerns the introduction of a Customer Relationship Management System (CRM-system) as a cloud-based (SaaS) solution to support the business’s needs for structured and long-term relationship management. The procurement includes an end-to-end solution, including: - Software (CRM-system) including licenses - Configuration and implementation of the system - Integrations with existing systems - Data migration from existing solutions - Documentation of the system, functions and integrations Training of users/ relevant roles - Support and maintenance in accordance with defined service levels (SLA) The procurement concerns the introduction of a Customer Relationship Management System (CRM-system) as a cloud-based (SaaS) solution to support the business’s needs for structured and long-term relationship management. The procurement includes an end-to-end solution, including: - Software (CRM-system) including licenses - Configuration and implementation of the system - Integrations with existing systems - Data migration from existing solutions - Documentation of the system, functions and integrations Training of users/ relevant roles - Support and maintenance in accordance…
TENDER BRIEF
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Unlock tender brief for freeTENDER DOCUMENTS
DIRECTORY • 3 FILES
- Submission PortalLINK
- non-restricted-documentLINK
- TED PortalLINK
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