Design, manufacture and installation of signage for the University of Sunderland

The contract timeline is as follows:

• Contract Start Date: The anticipated service commencement date is 1st December 2026. The Term of the Contract shall be deemed to have commenced on 1 December 2026.
• Contract End Date: The contract shall expire on 30 November 2028.
• Total Duration: The initial term of the contract is 2 years.
• Option to Extend: The University has the option to extend the Term of the Contract for a maximum of 12 months (1 year). If the University wishes to extend, it must provide the Supplier with not less than 30 days’ notice prior to the expiry of the initial Term.
• Key Milestones/Phases:
• ITT issue date: 3rd August 2026.
• Final date for Tenderers to submit clarifications: 28th August 2026.
• Final date and time for receipt of ITT submissions: 7th September 2026 at 12:00 noon.
• Anticipated date of Contract award: October 2026.
• Anticipated date of Contract commencement: 1st December 2026.
• For individual projects under the contract, there are placeholders for a Project Commencement Date, Design approval date, Manufacture completion date, and Installation date. Production and installation deadlines are service levels subject to service credits.

The core scope of work for this tender is the provision of signage for the University of Sunderland, encompassing the supply and installation of various signage items. This includes, but is not limited to, Endpoint room internal door signs. The scope also covers the design of signage, with an hourly rate for design explicitly mentioned.

Key deliverables and services include:

• Specification of Services: Detailed services to be carried out under the project.
• Deliverables: All materials created, developed, or supplied by the supplier, such as signage designs, concepts, artwork, graphics, drawings, illustrations, specifications, reports, plans, prototypes, proofs, photographs, digital assets, and source files.
• Supply and Installation: Provision and installation of specified signage items, including costs for all fixtures, equipment, and carriage/delivery.
• Specific Requirements: Any particular requirements applicable to the project.
• Installation Requirements: Details related to the installation process.
• Emergency Situations: Providing signage within 48 hours for unforeseen circumstances, such as temporary internal or external wayfinding signage, with the definition and scope to be agreed upon with the successful supplier.
• Progress Reports: Frequency of progress reports to be provided by the supplier (e.g., weekly, fortnightly, monthly).
• Key Performance Indicators (KPIs): Includes attending site within 3 working days and providing design and quote following a Request for Quotation.
• Performance Monitoring: Monitoring of production and installation deadlines, as well as defect rectification timescales, with potential application of service credits for failures.
• Risk Assessments and Method Statements: Submission of these documents prior to any works commencing on site, including those for routine tasks at the start of the contract.