Dienstverlening softwarebroker en softwaregovernance

The contract timeline is as follows:

The framework agreement has an initial duration of four (4) years. It is scheduled to come into effect on a date in November 2026 and consequently end on a date in November 2030.

The framework agreement can be extended twice by the Client, each time for a period of two (2) years.

Key phases mentioned include:

• Contracting and transfer: From Wednesday, November 11, 2026.
• Implementation phase: This phase starts upon the Agreement's entry into force and concludes after the Client's acceptance of the implementation. The performance must be delivered by a specified fatal deadline to allow for the Acceptance Procedure.
• Service provision phase: This phase commences once the implementation is accepted by the Client, or at the start of the Agreement, and it ends when the overall Agreement concludes.

Please note that some dates for the framework agreement's start and end are indicated with placeholders (e.g., " .. november 2026"). The initial duration for a more general agreement (not specifically the framework agreement) is mentioned as "[aantal] jaren" and its extensions as "[aantal] keer".

The core scope of work for this tender involves providing software broker services and software governance services to the Province of Noord-Holland. The assignment aims to establish a manageable, transparent, and future-proof framework for software acquisition, software contract management, and software governance support.

The Statement of Work summary includes the following core deliverables and areas of support:

• Support for the acquisition of software licenses, software subscriptions, and cloud services.
• Assistance with contract management, renewal management, and license administration.
• Support for software governance, including spend analysis and reporting.
• Assistance with vendor management and contractual oversight.
• Identification and signaling of contractual, financial, and operational risks within the software landscape.
• Support for managing renewal calendars, indexations, and contract extensions.
• Administrative and operational support for software transactions.
• Support for reporting, providing insights, and ensuring the manageability of software expenditures and contracts.
• Advice on licensing models and the software portfolio.
• Support for further quotation requests.
• Support for contract optimization.

The contractor will primarily serve in a facilitating, supporting, and signaling capacity, with the Province retaining ultimate control, decision-making, and responsibility for software acquisition, supplier selection, procurement procedures, and budgets. The scope specifically covers generic software provisions, licenses, subscriptions, and SaaS solutions acquired through the software broker. Development of custom software or custom applications is explicitly outside the scope of this assignment.