Dodávka a implementace multitenantní bezpečnostní platformy včetně souvisejících služeb

The contract duration is for a fixed period of four (4) years from the date of its effectiveness. The start date, end date, and any specific key milestones or phases are not explicitly stated in the provided documents.

The core scope of work for this tender involves the implementation and provision of a unified multitenant security platform for endpoint protection, detection, investigation, and response to cyber threats. The statement of work summary includes:

• Provision of Licensing Rights: This covers the right to use the Platform for four years, including licenses for at least 5,000 endpoints, two independent subordinate tenants within the Platform, and a guaranteed capacity for processing at least 250 GB of data daily from external sources like security, network, and authentication systems.
• Platform Implementation, Configuration, and Integration: This entails the implementation, configuration, and integration of the Platform with the client's existing information systems and security technologies, including its operational launch, with a maximum scope of 50 man-days.
• Administrator Training: Training for the client's administrators is a key component.
• Technical Support: Provision of 24x7 technical support for the Platform, adhering to agreed Service Level Agreement (SLA) parameters. This encompasses incident management (reception, logging, resolution), expert assistance in diagnostics and troubleshooting, technical consultations, incident analysis, escalation to the manufacturer, and support for platform recovery.
• Platform Administration and Maintenance: Ongoing administration and maintenance of the Platform, provided in an 8x5 mode.
• Development Services and Expert Capacity: Offering development services and expert resources for the Platform's continuous enhancement, based on client requirements, up to a maximum of 240 man-days over the contract duration. These services include configuration change consultations, implementation of new detection and analytical rules, automation workflow and playbook adjustments, new integration connectors, onboarding of new systems, and optimization of Platform settings.
• Multitenant Architecture: The solution must feature a multitenant architecture to support a central superior environment and two distinct subordinate tenants. This architecture ensures logical separation of tenants, including data, configuration, user permissions, and administration, while allowing central management. It must also facilitate the provision of security services to third parties and permit the client to create and operate additional tenants, and expand protected endpoints and data processing capabilities as needed.
• Reporting: The provider is obliged to submit quarterly reports on the fulfillment and adherence to the SLA.