Dodávka odbavovacího systému pro MHD Kroměříž

The contract timeline involves several key phases:

• Delivery of complete fulfillment: This must occur no later than "…….." days from the contract signing. The specific number of days is not stated.
• Installation of information system: The provider must install the information system into all client's buses within 7 working days.
• Trial operation: After delivery, there will be a 90-day trial operation period.
• Handover and takeover: This will take place after the successful completion of the trial operation.
• Operational support: Following the handover and takeover, the provider will ensure operational support for a period of 10 years.
• Warranty period: The minimum warranty period for the delivered solution is 24 months.

The right to invoice the full price for the fulfillment arises only after the final handover and takeover of the work without defects, which means after the 90-day trial operation.

The contract start date, end date, and total duration as a single value are not explicitly stated.

The core scope of work for this tender involves the complete delivery and support of an integrated ticketing system for public transport vehicles in Kroměříž. The Statement of Work summary and core deliverables include:

• Complete Delivery of a Ticketing System: This comprises the supply and installation of a functional, fully operational, and mutually integrated ticketing system for 11 vehicles, along with 2 complete spare ticketing systems. The system must be designed as open, modular, and expandable for future enhancements without major architectural changes.
• Hardware Components: The delivery must include a driver's on-board computer, a validator for self-service passenger check-in, a driver's check-in interface, a ticket printer, a QR reader, GPS localization, and a data communication module.
• Software and Systems: Key components are a dispatch system, a customer system, a public e-shop, and the implementation of timetables, routes, stops, and shifts.
• Integration: The system requires integration with existing information systems in vehicles and with external data outputs.
• Core System Architecture: The ticketing system must function as a single unit, encompassing in-vehicle equipment, a central server, a dispatch interface, a customer and tariff system, a public e-shop, and data interfaces for other systems. All parts must be compatible and allow for unified data management, tariffs, timetables, messages, advertising content, and operational information.
• Installation and Configuration: This involves the installation and commissioning of software, configuration of devices, and uploading of timetables, line routes, stops, and shifts. The information system must be mounted into all client's buses within 7 working days.
• Training: Training for the contracting authority's staff is a required deliverable.
• Testing and Trial Operation: The project includes ensuring test operations and a 90-day trial operation after delivery, preceding final handover and acceptance.
• Operational Support: The provider must ensure 10 years of operational support following the complete handover and acceptance of the work, free from defects and deficiencies. This includes service and technical support.
• Cloud Operation: The ticketing system is required to be operated as a cloud solution. The supplier is responsible for the operation of server infrastructure, database environment, data backup, data security, system availability, system environment management, and server-side updates.
• Licensing: The supplier must transfer all usage rights (licenses) for the delivered solution to the client without any time limitation.
• Performance Requirements: The ticketing system must enable the fastest possible passenger check-in, with a maximum processing time of 0.5 to 1 second for payments made by bank card or mobile device, encompassing card/device reading, check-in confirmation, and result signaling.