Dostawa i wdrożenie systemu MDM do zarządzania urządzeniami mobilnymi

The contract, number 310/BI/2026, involves the construction of a Mobile Device Management (MDM) System, implemented in stages.

Key milestones and phases are as follows:

• Stage 1:
• Delivery of 1200 perpetual licenses within 30 days from the contract signing date.
• System implementation, including installation, configuration, and integration, within 30 days from the contract signing date.
• Delivery of post-implementation documentation within 30 days from the contract signing date.
• Workshops for System administrators within 30 days from the contract signing date.
• Manufacturer's technical support for the delivered licenses will be provided for 36 months from the date of signing the acceptance protocol for Stage 1.
• Contractor's technical support for the implemented System will be provided for 36 months from the date of signing the acceptance protocol for Stage 1.
• Stage 2:
• Additional technical support from the Contractor, amounting to 120 hours, will be provided over a period of 36 months, starting from the signing of the acceptance protocol for Stage 1.
• Stage 3:
• Quarterly system reviews (12 reviews) will be conducted over a period of 36 months, starting from the signing of the acceptance protocol for Stage 1.

Explicit contract start and end dates are not stated; durations are tied to the contract signing date or the acceptance protocol for Stage 1.

• System not requiring constant data maintenance outside IT Infrastructure, with the exception of necessary external services like push servers from device manufacturers (Apple, Google).
• All System components must originate from a single manufacturer and be managed from one consistent administrative console.
• The System must ensure a secure architecture with separation of its functions and allow for isolating parts of the System that should be accessible from the public network to the DMZ zone.
• The System must support encrypted communication protocols (e.g., HTTPS, LDAPS) for integration with directory services and during device communication with the MDM server.
• The System is required to operate on Linux operating systems in currently supported versions.
• The System must utilize popular relational databases such as Microsoft SQL Server, PostgreSQL, Oracle, or equivalent databases provided by the Contractor.
• The System must allow for the installation of individual System components in a VMware virtual environment.
• The System must be compatible with the Contracting Authority's existing VMware vSphere in version 8.
• The System must provide full support for virtual machine technologies on the Contracting Authority's virtualization platform without hardware appliances.
• The System should allow for expansion to High Availability (HA) mode through redundancy of every System element.
• The System architecture must be scalable to support a minimum of 4,000 mobile devices without requiring System expansion.
• The architecture should support horizontal or vertical scaling, including the ability to install multiple application servers in a cluster or add resources (CPU/RAM) to maintain performance with a growing number of devices.
• Synchronization time for policies and command reception by devices should be in real-time or with minimal delay, utilizing push mechanisms such as Apple Push Notification Service, Google Firebase Cloud Messaging.
• The System must be able to perform actions like application installation and policy deployment on a single mobile device, all mobile devices simultaneously, and on a defined group of mobile devices from a central administrative console.
• Delivered software must be the latest stable version available on the market at the time of offer submission and contract signing.
• The System must have producer support and development for at least the duration of the support period.
• The offered System cannot be a solution withdrawn from the market or one for which the Producer does not issue Updates.
• Supported Mobile Platform: Google Android (devices with Google Mobile Services) and Android Enterprise (version 14 and newer).
• Supported Mobile Platform: iOS/iPadOS (version 18 and newer).
• Supported Mobile Platform: macOS (version 14 and newer).
• Supported MDM device registration methods: via application by providing login and password.
• Supported MDM device registration methods: via QR code.
• Supported MDM device registration methods: using Apple Business Manager.
• Supported MDM device registration methods: using Android zero-touch Enrollment.
• Supported MDM device management models: COBO or Apple equivalent.
• Supported MDM device management models: COPE or Apple equivalent.
• Supported MDM device management models: BYOD with private data separation or Apple equivalent.