Einführung eines neuen Fachverfahrens im Kfz-Zulassungs- und Führerscheinwesen

The contract has a maximum total duration of 5 years, which includes a basic term of 36 months and two extension options of 24 months each.

Key milestones and phases include:

• A kick-off meeting is required within four weeks after the contract award.
• A detailed project plan, outlining all milestones (M1-M7), must be submitted to the client no later than 21 calendar days after the contract award.
• The go-live for both the vehicle registration and driving license specialized procedures must occur by September 30, 2027, at the latest.
• The contractor must inform the client in writing at least six weeks prior to the planned go-live date.
• A parallel operation of the old and new systems for at least four weeks must be facilitated.

The specific milestones are:

• M1: Completion of the analysis phase and requirements specification.
• M2: Completion of test migrations for both vehicle registration and driving licenses, including form migration.
• M3: Acceptance of the test environment and User Acceptance Test (UAT).
• M4: Completion of training for clerks and key users.
• M5: Go-live of the vehicle registration specialized procedure.
• M6: Go-live of the driving license specialized procedure.
• M7: Completion of live operation and acceptance of the overall system.

The core scope of work for this tender involves the introduction of a new professional procedure for vehicle registration (Kfz-Zulassung) and driver's license matters (Führerscheinwesen). The key deliverables and services are explicitly stated as:

For both Vehicle Registration (Kfz-Zulassung) and Driver's License Systems (Führerscheinwesen):

• Complete data migration from existing IKOL Kfz/IKOL FS systems, including form migration.
• Installation in the contractor's (AN) cloud.
• Basic setup in coordination with the client (AG).
• Implementation support during the transition to productive operation.
• Expert consulting/implementation support for unforeseen issues (reserve).
• Project management, including the provision of a central project manager and logging of Jour Fixes.
• Provision and updates of a manual (or similar) for clerks and administrators.

Additionally, the tender includes:

• Staff training: three groups (max. 8 persons each), 1.5 days per group.
• Specialized administrator training: one group (max. 3 persons), 3 days.
• Technical administrator training: one group (max. 8 persons), 2 days.
• Provision of licenses (Admin, Clerk, excess, and inquiry versions).
• Ongoing support, maintenance, and hotline services, including troubleshooting, updates/upgrades, on-call service for critical disruptions, and monthly SLA reporting.

The productive operation of both professional procedures must be established by September 30, 2027, at the latest. The contractor must submit a binding project plan within 21 calendar days of the award. The maximum total contract duration is 5 years, with a basic term of 36 months and two extension options of 24 months each.