Published
El objeto del presente contrato es la prestación de servicios de desarrollo e implantación de un sistema de gestión de los recursos humanos de MERCABARNA, así como de los servicios de soporte y gestión asociados, incorporando medidas de contratación pública sostenible.
Notice number: 2026OB0019
KEY INFORMATION
- Submission deadline
- • Sep 6, 2026
- Location
- 🇪🇸 Spain
- Contracting authority
- Mercados de Abastecimientos de Barcelona, S.A
- Accepted Languages
- Spanish
- Tender type
- Contract Value
- Published date
- Aug 6, 2026
TENDER DESCRIPTION
This tender seeks a comprehensive provider for the development, implementation, commissioning, maintenance, support, and management of Mercabarna's Human Resources Management System, encompassing core HR functionalities, payroll processing, legal, and administrative services. The required solution must be a web-responsive SaaS platform with native AI integration, a mobile application, and robust security features including GDPR and EU AI Regulation compliance, with data hosted within the EEA and strict prohibitions on data use for external AI model training. Key technical specifications mandate integration with Mercabarna's corporate SSO, Microsoft ecosystem, and numerous national administrative platforms, alongside provision for IP65-protected physical time clock terminals supporting non-biometric identification. The initial contract spans 24 months, including phased implementation over approximately 6.5 months, with an option for extensions up to an additional 36 months for ongoing services, and bidders must demonstrate a minimum annual turnover of €277,951.95.
TENDER BRIEF
The contract has an initial duration of 24 months, commencing the day after the contract's formalization. This period encompasses the implementation of the new Human Resources management system, its operational launch, maintenance, support for platform usage, and the provision of management services.
The contract allows for extensions of up to an additional 36 months, specifically for maintenance, support, and management services. These extensions can be applied at once or in successive temporary fractions, not exceeding the 36-month maximum. Should an extension occur, it will be mandatory for the awarded contractor, provided a two-month prior notice is given before the contract's original end date.
The contract is structured into several key phases:
- Phase 1: Initial implementation and critical process start-up: This phase has a maximum duration of 2.5 months. It includes a kickoff session, parameterization and configuration of the initial modules, initial data and historical migration, functional tests, User Acceptance Testing (UAT), payroll parallel, and the go-live of this first phase.
- Phase 2: Complete solution deployment: This phase has an estimated duration of 4 months. Its objective is to finalize the implementation of the remaining mandatory modules of the integrated HR management system, along with any optional modules requested by Mercabarna for activation in this phase.
- Recurrent service phase: This phase begins after the implementation is completed and will continue throughout the initial term of the contract and any subsequent extensions.
Sources
- 10.3. 2026OB0019_PCAP.pdf — “preu s'ha d'entendre comprensiu de la totalitat de l'objecte que integra el contracte i els preus consignats porten implícits tots els conceptes previstos. B3. Valor Estimat del Contracte: De conformitat amb allò previst…”
- 20.2. 2026OB0019_PPT.pdf — “servei de Recursos Humans i nòmina. La segona fase permetrà completar el desplegament de la resta de mòduls obligatoris i, si escau, dels mòduls opcionals que Mercabarna decideixi activar. Finalitzada la implantació, s'i…”
The core scope of work for this tender involves the comprehensive contracting of services for the provision, implementation, commissioning, maintenance, and associated support and management of Mercabarna's Human Resources Management System.
The Statement of Work summary and core deliverables include:
- Service Abast: This encompasses implementation and maintenance of the HR system, payroll processing, legal and administrative services, and overall service coordination and control.
- Key Implementation Phases:
- Phase 1: Initial Implementation and Critical Process Commissioning: This includes a launch and detailed planning session, parameterization and configuration of initial modules (personnel administration, time management, employee portal), initial data and historical migration, functional and User Acceptance Testing (UAT), payroll parallel processing, and the go-live of the first phase.
- Phase 2: Complete Solution Deployment: This involves configuring remaining modules, migrating all data and historical information, comprehensive functional and UAT, and the go-live of the complete solution.
- Recurrent Service Phase: Ongoing service provision after the initial deployment.
- Specific Services and Deliverables:
- Provision and licensing of an integral Human Resources management SaaS platform.
- Functional analysis, configuration, parameterization, and customization of the solution.
- Implementation of mandatory modules and any optional modules activated by Mercabarna.
- Integration with Mercabarna's corporate systems and associated services.
- Migration, loading, validation, and reconciliation of data and documentation from existing systems.
- Contractual management and payroll processing services, covering calculation, review, closing, payment support, incident management, official communications, compliance with fiscal and contribution obligations, issuance of labor documentation, reporting, and integration with the HR system and Mercabarna's CEGID EKON ERP.
- Minimum implementation tasks also include deployment, initial configuration and parameterization, data transfer from current systems (including Grupo Castilla), configuring integrations, executing functional tests and validations, and system commissioning and support.
The contract is integral, requiring coordinated execution, ensuring service continuity, integration, data security, operational traceability, correct data migration, and service reversibility.
Sources
- 10.2. 2026OB0019_PPT.pdf — “i posada en marxa dels processos crítics | 31 4.1.1. Sessió de llançament i planificació de detall | 31 4.1.2. Parametrització i configuració dels primers mòduls | 31 4.1.3. Migració inicial de dades i històrics | 32 Pàg…”
- 20.3. 2026OB0019_PCAP.pdf — “| | | | opcionals (mòduls) Serveis de suport i consultoria Imports opcionals | 9.000,00 € 9.000,00 € | 11.230,00 € 9.000,00 € 20.230,00 € | 10.230,00 € 9.000,00 € 19.230,00 € | 10.230,00 € 9.000,00 € 19.230,00 € | 10.230…”
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Unlock tender brief for freeTENDER DOCUMENTS
DIRECTORY • 7 FILES
- 0.3. 2026OB0019_PCAP.pdf970 KBPDF
- 0.2. 2026OB0019_PPT.pdf548 KBPDF
- 0.1. 2026OB0019_Informe necessitat.pdf296 KBPDF
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