Europees openbare aanbesteding burgerzaken software

The contract timeline is as follows:

• Contract Start Date: Monday, January 4, 2027.
• Initial Usage Period: The initial usage period, or guaranteed period, is five (5) years, commencing after the acceptance date.
• Extension Options: The client has the option to unilaterally extend the agreement for a maximum of eight (8) periods, each lasting one (1) year, following the initial usage period.
• Maximum Total Duration: The maximum possible duration of the agreement, including all extensions, is thirteen (13) years from the acceptance date. This is also stated as an estimated duration of 156 months.

Key Milestones/Phases:

• Notification of intent to award: Friday, December 4, 2026.
• Objection period: December 5 to December 24, 2026.
• Final award: Monday, December 28, 2026.
• Effective Date of Agreement: Monday, January 4, 2027.
• Implementation preparation phase: January - March 2027.
• Executive implementation: End of March - August 2027.
• Go-live: October 1, 2027.

Bidders should note that elections in March 2027 may affect the availability of Civil Affairs department staff, and implementation plans should be adjusted accordingly.

The core scope of work for this tender involves the delivery and provision of an ICT solution as Software-as-a-Service (SaaS). This solution is intended to support the processes and activities of Civil Affairs, specifically focusing on the complete registration of the Basic Registration of Persons (BRP) and the Non-Resident Registration (RNI) in accordance with relevant laws and regulations (Wet BRP, Besluit BRP, and Regeling BRP). The ICT solution must comply with the most current versions of the BRP Logical Design from the Ministry of Interior and Kingdom Relations and the Implementation Procedures Manual from RvIG, and be actively maintained to ensure continuous compliance throughout the contract duration.

The key deliverables and services include:

• Providing the ICT solution as Software-as-a-Service.
• Technical implementation of the ICT solution, including necessary connections.
• Organizational implementation of the ICT solution in collaboration with the Municipality of Goeree-Overflakkee.
• Initial training and/or instruction for the employees of the Municipality of Goeree-Overflakkee.
• Migration of data from currently used applications.
• Technical management, and technical and functional maintenance of the ICT solution.
• Providing support for management and usage by the Municipality of Goeree-Overflakkee.
• The ICT solution must also offer integrated support for the execution of civil status tasks, including drawing up and processing deeds and later entries.
• The agreement explicitly mentions that the ICT performance must comply with what is described in the Statement of Work, the Description Document, the Processor Agreement, the Program of Requirements, the GIBIT 2025, the Supplier's Tender, and the SLA.The core scope of work for this tender is the provision of an ICT solution as Software-as-a-Service (SaaS) to support the Civil Affairs processes and activities of the Municipality of Goeree-Overflakkee. This includes the full registration of the Basic Registration of Persons (BRP) and the Non-Resident Registration (RNI), adhering to all relevant laws and regulations (Wet BRP, Besluit BRP, and Regeling BRP), and complying with the latest versions of the BRP Logical Design and RvIG's Implementation Procedures Manual.

The core deliverables and services are:

• Delivery and provision of the ICT solution as SaaS.
• Technical implementation of the ICT solution, including required integrations.
• Organizational implementation of the ICT solution in partnership with the Municipality.
• Initial training and instruction for municipal employees.
• Migration of data from existing applications.
• Technical management and both technical and functional maintenance of the ICT solution.
• Provision of support for the management and use of the solution by the Municipality.
• The ICT solution must also offer integrated support for civil status tasks, such as creating and processing deeds and subsequent annotations.
• The ICT performance must align with the specifications detailed in the Statement of Work, Description Document, Processor Agreement, Program of Requirements, GIBIT 2025, the Supplier's Tender, and the SLA.