Fourniture de logiciels multi-éditeurs et prestations associées

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The purpose of this framework agreement is the following services: - the supply of software in the fields of IT trades, business management and office productivity (either in the form of perpetual acquisition mode, associated with annual or multi-year maintenance and support, or in the form of annual or multi-year subscription (including maintenance); - maintenance of software already acquired on a perpetual basis; - installation or training services relating to the software acquired or maintained; - monitoring of orders, deliveries, licence evidence, the CEA software portfolio, management of renewals and handling of complaints and incidents, all centralised via a web portal; - the creation and updating of electronic catalogues, enabling the placing of orders via the CEA INTERNAL tool; - technical advice and technology and commercial monitoring. The purpose of this framework agreement is the following services: - the supply of software in the fields of IT trades, business management and office productivity (either in the form of perpetual acquisition mode, associated with annual or multi-year maintenance and support, or in the form of annual or multi-year subscription (including…

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