Solution d'accès aux contenus de presse et de réalisation de revues de presse internes

The contract timeline is as follows:

• Contract start date: The framework agreement comes into effect on its notification date. Services are set to commence on January 1, 2027, or on an alternative date specified in the notification letter.
• Total duration: The framework agreement is initially for one year from its execution start date. It can be tacitly renewed three times, each for a one-year period, meaning its total duration cannot exceed four years.
• Key milestones/phases:
• The framework agreement becomes effective upon its notification.
• Service provision begins on January 1, 2027, or as otherwise indicated in the notification.
• The initial contract period is one year.
• There are three possible tacit renewals, each lasting one year.
• If the CCI decides not to renew, the decision must be communicated to the contractor two months before the framework agreement's anniversary date.
• Purchase orders can be issued up to the final day of the framework agreement's validity, but the execution of services cannot extend more than six months beyond the agreement's end date.
• A kick-off meeting will be arranged within 15 days of the market notification.
• Initial training for teams must be completed within 15 days following the notification of the respective purchase order.

The core scope of work for this tender involves the supply of digital solutions for media monitoring, press review, and strategic monitoring for the Chambers of Commerce and Industry of Normandy. The tender is structured into two distinct lots:

• Lot 1: A solution for accessing press content and creating internal press reviews.
• Lot 2: A multi-channel strategic and media monitoring solution, including alerts and the production of information panoramas.

Key deliverables and services summarized from the Statement of Work include:

• Organizing a kick-off meeting within 15 days of market notification to define and validate keywords, sources, delivery methods, frequency, and transmission times for press reviews.
• Providing initial team training within 15 days of the purchase order notification, which can be remote or in-person. This includes delivering an updated user manual in French covering all tool functionalities and personalized assistance until the solution is operationally adopted.
• Offering telephone or email support for issue resolution, accessible Monday to Friday (excluding public holidays) from 8 am to 6 pm.
• Ensuring preventive maintenance to minimize anomalies and corrective maintenance to restore existing functionalities.