Fourniture, déploiement, paramétrage, accompagnement, support et maintenance d'une solution de téléphonie d'entreprise en mode hébergé / cloud

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The purpose of this consultation is to select a provider for the supply, deployment, configuration, assistance, support and maintenance of a new enterprise telephony solution in hosted / cloud mode, intended to replace the tools currently used by Touraine Logement. This approach is part of an overall project to modernise communication tools, with a deadline linked to the renewal of the current licences and a target implementation date in the first quarter of 2027. The expected solution must meet the operational needs of the company’s various departments, in particular for incoming and outgoing calls, call transfers, call groups, hybrid work, mobility, call routing, managing and monitoring telephone activity, and integration with the digital tools of everyday life The purpose of this consultation is to select a provider for the supply, deployment, configuration, assistance, support and maintenance of a new enterprise telephony solution in hosted / cloud mode, intended to replace the tools currently used by Touraine Logement. This approach is part of an overall project to modernise communication tools, with a deadline linked to the renewal of the current licences and a target…

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