Harrogate Care and Support Hub

The contract timeline includes a commencement date of June 1, 2027, and a completion date for the works of November 15, 2028. This indicates a total duration of approximately 1 year and 5.5 months.

Key milestones and phases are outlined as follows:

• Stage 1 Conditions of Participation & Part 1 Quality: August 4, 2026 – September 1, 2026 (12 noon).
• Last date for Contractor questions for Stage 1: August 25, 2026 (12 noon).
• Last date for responses to Contractor questions for Stage 1: August 27, 2026 (12 noon).
• Stage 1 Submission deadline: September 1, 2026 (12 noon).
• Notification Letters and Assessment Summaries issued to Suppliers Stage 1 Outcome: September 30, 2026.
• Stage 2 Invitation to Tender (Price Submission and Part 2 Quality): October 5, 2026 – December 11, 2026 (12 noon).
• Last date for Contractor questions for Stage 2: November 27, 2026.
• Last date for responses to Contractor questions for Stage 2: December 8, 2026.
• Stage 2 Submission deadline: December 11, 2026 (12 noon).
• Notification Letters and assessment summaries issued to Suppliers Stage 2 Outcome: January 29, 2027.
• Stage 3 Negotiation (Optional Stage): February 1, 2027 – March 19, 2027.
• Date to submit Final Pricing (Optional Stage 3 Negotiation): March 19, 2027 (12 noon).
• Contract Award Process:
• Contract Award Notice published: April 19, 2027.
• 8 working day mandatory standstill period: April 19, 2027 – April 28, 2027.
• Contract award: April 29, 2027.
• Publish Contract Details Notice: May 2027.
• Redacted Copy of the Contract Published: May 2027.
• Contract Commencement and Site Activity:
• Commencement of the Contract: June 1, 2027.
• Start on site (estimated): July 7, 2027.
• Date for Completion of the Works: November 15, 2028.

The core scope of work for this tender involves the construction of a new Care and Support Hub in Harrogate. This facility is designed to replace existing provision and will offer specialist residential care, including advanced dementia care and intermediate care, supporting transitions from Hospital to Home for up to 250 people.

The Statement of Work summary and core deliverables include:

• Construction of a Care and Support Hub: This involves developing a new facility at Ainsty Road, Harrogate, HG3 5JB, to provide specialist residential care, including dementia and transition care.
• Planning Compliance: Adherence to all relevant planning permissions, conditions, statutory approvals, and associated planning obligations. This covers aspects such as construction traffic management, working hours, noise and vibration control, dust suppression, environmental protection, ecological mitigation, landscaping, sustainable drainage, waste management, and community liaison.
• Health, Safety, Public Protection, and Environment: Obligations for 100% workforce induction and training compliance, PPE compliance (≥98%), and regular toolbox talks (≥1 per week).
• Reporting and Governance: Timely submission of accurate project reports, including Monthly H&S reports, Project Overview Reports, Monthly Financial and forecasting reports, Inspection and Audit Reports, KPI Reporting, Risk Change registers, Variation/compensation event tracking, and Final Account Reports. Quarterly Social Value Progress reports are also required.
• Key Performance Indicator (KPI) Reporting: For contracts over £5 million, specific KPIs to be reported and publicly disclosed during the construction phase are Reporting (12.2.3.1), Critical Path Management (12.2.4.1), and Forecast Accuracy (12.2.7.1).
• Client Satisfaction and Complaints Management: Acknowledge complaints within 48 hours and resolve them within 10 working days.
• Social Value: Demonstration of progress against commitments such as creating employment and skills development opportunities, improving supply chain resilience, and contributing to climate change initiatives.
• Contract Mobilisation: Participation in initial meetings to establish the working relationship and understand the Authority's approach.
• Contract Exit Arrangements: Development of an Exit Management Plan, a joint communication plan for contract cessation, and clarification of outstanding costs.