Published
ICT-palveluiden ja -laitteiden hankinta
Notice number: 53681
KEY INFORMATION
- Submission deadline
- • Sep 25, 2026
- Location
- 🇫🇮 Finland
- Contracting authority
- Markkinaoikeus
- Accepted Languages
- Finnish
- Tender type
- Contract Value
- Published date
- Jul 21, 2026
TENDER DESCRIPTION
This procurement seeks a comprehensive, indefinite ICT service partnership for Ab Stormossen Oy, commencing estimated December 1, 2026, encompassing continuous ICT services, Finnish and Swedish user and local support, and robust infrastructure management. The scope further includes information security and 24/7 monitoring, expert and development services, and the procurement and financing of ICT equipment, with a mandatory takeover period not exceeding 12 weeks from contract signing. Key technical requirements involve extensive use of Microsoft 365, Entra ID, Intune, Defender, and Azure, alongside a remote-first approach, proactive service delivery, and comprehensive electronic transaction capabilities under JIT 2025 terms. Tenderers must demonstrate an average annual turnover of €1,000,000 over three financial periods and achieve a minimum Rating Alfa classification of A from Suomen Asiakastieto Oy. The contract is indefinitely valid, terminable with three months' notice by the client and twelve months by the supplier.
TENDER BRIEF
The contract timeline is as follows:
- Contract Start Date: The estimated start date for the contract is December 1, 2026. The contract can be signed earliest on December 1, 2026.
- Contract End Date: The contract is valid indefinitely.
- Total Duration: The duration type is "Other" and is "Unlimited". The client can terminate the agreement with three months' notice, and the supplier with twelve months' notice.
Key milestones and phases mentioned are:
- Tender request publication: July 21, 2026.
- Deadline for questions: August 24, 2026, at 12:00 Eastern European Summer Time.
- Deadline for answers to questions: August 28, 2026.
- Deadline for submission of tenders: September 25, 2026, at 12:00 Eastern European Summer Time.
- Opening of tenders: September 25, 2026, at 12:05 Eastern European Summer Time.
- Procurement decision and notification: latest by November 6, 2026.
- Contract signing: earliest December 1, 2026.
- Handover (Haltuunotto) begins upon contract signing, and the supplier must complete it within a maximum of 12 weeks from the contract signing date.
It is noted that this schedule is target-oriented.
Sources
- 1Hilma announcement_621909.pdf — “arvioitu alkamispäivä on 1.12.2026. Sopimus on voimassa toistaiseksi. Pääasiallinen hankintalaji Pääasiallinen hankintalaji: Palvelut Pääasiallinen luokitus Pääasiallinen CPV-koodi: 72000000 Tietotekniset palvelut: neuvo…”
- 2Liite_1_Hankinnan_kohde_ja_palveluvaatimukset.pdf — “annetut vastaukset sekä niissä yksilöidysti nimetyt tarjousasiakirjojen liitteet. Tarjousasiakirjojen muu sisältö, yleiset yritysesittelyt, markkinointimateriaali tai verkkosivuille tehdyt viittaukset eivät vaikuta laatu…”
- 3Liite_3_Hankintasopimusluonnos.pdf — “syntyä. 12 Auditointi Tilaajalla on JIT-ehtojen mukainen tarkastusoikeus. Lisäksi toimittaja toimittaa pyydettäessä sertifikaatit, auditointiraportit, nettohankintahintojen todentamiseen tarvittavat aineistot ja korjauss…”
- 4TarjouspyyntoRaportti621909.pdf — “koskevat tiedot Tämä sopimus on jaettu osiin Ei Menettely Menettelyn tyyppi Avoin menettely Dynaaminen hankintajärjestelmä Ei sovelleta Puitejärjestely Ei sovelleta Tarjouspalvelun tiedot Määräajat Tarjousten, osallistum…”
The core scope of work for this tender involves Ab Stormossen Oy's comprehensive ICT service partnership. This partnership includes continuous ICT services, user and local support (Service Desk and user support, available in Finnish and Swedish), infrastructure management (covering physical and virtual servers, virtualization platforms, disk systems, backup systems, firewalls, switches, WLAN environments, and UPS devices), information security and monitoring services (including SOC services and 24/7 on-call readiness for critical items), and expert and development services (provided by various specialists such as technical, M365/Azure, and information security experts, architects, and project managers). Additionally, the scope encompasses services related to the procurement and financing of ICT equipment, workstation and mobile device management, and M365/Entra/Intune/Defender management. The tender also includes the takeover of ICT services, priced as a fixed total cost covering all necessary steps for a secure transition, and ongoing service management with monthly reporting. Key principles include a remote-first approach, proactive service delivery, continuous and accessible service and technical documentation, and the recording of all work in a ticket system. Travel costs are included in the hourly rates.
Sources
- 1Liite_2_Hintaliite.xlsx — “€ 1,Lähituki / onsite-asiantuntija,,,120,20,0 2,Tekninen asiantuntija,,,180,20,0 3,Senioriasiantuntija,,,120,20,0 4,M365/Azure-asiantuntija,,,120,20,0 5,Tietoturva-asiantuntija,,,100,30,0 6,Arkkitehti,,,60,10,0 7,Projekt…”
- 2Liite_1_Hankinnan_kohde_ja_palveluvaatimukset.pdf — “kytkintä, 10 langattoman verkon tukiasemaa ja virtuaalinen kontrolleri, 5 UPS-laitetta sekä 1 varmistusjärjestelmä. AB STORMOSSEN OY | ICT-PALVELUKUMPPANUUS Lisäksi valvonnan piiriin kuuluvat muut tilaajan toiminnan kann…”
- 3Hilma announcement_621909.pdf — “Timestamp: 20.7.2026 6.52 GMT+0 Aikavyöhyke: Europe/Helsinki Ilmoituksen tunniste/versio: c32581c3-e473-42e2-96fd-63151c3a5945 Huomautuksen versio: 01 Ilmoituksen alatyyppi: 16 ICT-palveluiden ja -laitteiden hankinta Ilm…”
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Unlock tender brief for freeTENDER DOCUMENTS
DIRECTORY • 11 FILES
- Liite_2_Hintaliite.xlsx14 KBXLSX
- VM_2025_2.pdf827 KBPDF
- Hilma announcement_621909.pdf319 KBPDF
and 4 other documents
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