ICT services for the Operation and Maintenance of the Waters of LIFE Web Portal and Smart Phone Application

The contract timeline indicates that the agreement shall take effect on the "Effective Date" and will expire on an "[Insert date]" unless terminated or extended. The Client reserves the right to extend the term for periods of up to "[Insert Number]" months, with a maximum of "[Insert Number]" such extensions allowed. There is a provision for the Client’s Contact and the Contractor’s Contact to liaise regularly to agree upon milestones, compliance schedules, and operational protocols as required.

However, the specific contract start date, end date, total duration, and actual key milestones or phases are not explicitly stated as concrete values; they are indicated by placeholders. Therefore, the specific values are null.

The core scope of work for this tender involves the operation and maintenance of the Waters of LIFE Web Portal and Smart Phone Application, which is a GIS/Data Management System for a pilot agri-environmental program. The Services, detailed in Schedule B, encompass the nature, quality, time of delivery, key personnel, and functional specifications.

The high-level summary of the Statement of Work and core deliverables includes:

• Work Package 1: Operation
• Maintaining the Supporting Actions Workflow, including facilitating the reopening of closed actions.
• Maintaining year-to-year data on supporting actions and archiving data, while making it available for viewing in the current year.
• Updating the Waters of LIFE Rules Matrix as required.
• Uploading Data from the DAFM Intersect Report.
• Generating updated Water Quality Plan Farm Works Plans for participants.
• Allowing for the upload of geo-tagged images and photos of receipts as proof of supporting action installation.
• Enabling catchment scientist verification of supporting actions.
• Allowing management team approval of payments for supporting actions.
• Downloading Excel files of payments due for supporting actions on a quarterly basis.
• Work Package 2: Maintenance
• Security Maintenance: Regular updates to address vulnerabilities and ensure compliance with industry standards.
• System Optimisation: Regular performance optimization to ensure smooth operation on all supported devices.
• Bug Fixes: Continuous monitoring and resolution of issues affecting app performance or functionality.
• Compatibility Updates: Ensuring the app remains compatible with new versions of operating systems (iOS, Android).
• Ongoing Testing: Routine functional, performance, and security testing, including support for Penetration Testing.

The system itself comprises a centralized Go-based backend, a Web-based management dashboard, and a Flutter mobile application optimized for field use and offline data collection.