Implantación, migración de datos y mantenimiento del sistema de gestión de personas

The contract will come into effect upon its formalization through the corresponding administrative document. It has a total duration of sixty (60) months. This duration includes an implementation period of twelve (12) months and a maintenance and support period of forty-eight (48) months, which starts from the date of the last delivery stipulated in the contract.

A critical milestone is that the main delivery related to payroll processes must be fully operational before September 1, 2027. The implementation itself is structured into two main blocks, with a total execution period not exceeding twelve (12) months. The initial phase, from the contract's start to the target production go-live date, requires ensuring the proper functioning of key human resources processes, such as organization management, personnel administration, budgetary management, and payroll management. Before the payroll module becomes fully operational, there must be a minimum three-month period of parallel operation with the existing Ginpix system, in addition to the initial production go-live period.

No contract extensions, either explicit or implicit, are foreseen, meaning its execution is strictly limited to the established sixty-month period.

The core scope of work for this tender involves the comprehensive implementation and maintenance of a new people management system. This includes the design and implementation of workflows to support human resources processes, development of necessary integrations with internal and external corporate systems, and the adaptation or evolution of existing systems to integrate with the new solution.

Key deliverables and activities also encompass the definition and execution of a project communication plan to facilitate user adoption, as well as the elaboration, deployment, and management of a complete training plan covering both technical and functional needs for all involved profiles. Documentation of processes and improvement proposals, including regulatory, organizational, or procedural adaptations, is also a part of the scope.

Furthermore, the tender requires establishing measures to ensure security and confidentiality of information in compliance with current regulations, along with the migration of data from current systems to the new one. The contractor will be responsible for preparing user manuals and technical documentation tailored to different organizational profiles, and designing the necessary technological architecture aligned with the UdL's ecosystem and capable of future evolution.

The service provision includes maintenance for a period of forty-eight (48) months following the system's go-live, which covers operational support, updates, and evolutionary improvements. Additionally, a user support service for incident and query resolution must be available during the service period. The solution is expected to be a "turnkey" system, based on a standard market product with proven implementation experience in public administration and university settings. It must cover all university collectives and allow access for various user profiles, from staff to management.