Implementacija erp rešitve

The contract timeline is as follows:

• Contract Start Date: The contract comes into effect on the day it is signed by the last contracting party, provided that a guarantee for the proper performance of contractual obligations has been submitted.
• Contract End Date: The contract is valid until the completion of the 36-month regular maintenance period, which begins from the date the project portal goes into production, including the expiration of all warranty and guarantee periods.
• Total Duration: The core contract duration is 36 months of regular maintenance, commencing after the project portal goes into production. An option exists for an extension of up to an additional 24 months for the use of the ERP platform, project portal, licenses, and regular maintenance after the initial 36-month period.
• Key Milestones/Phases:
• Kick-off Meeting: The client will invite the contractor to an initial meeting within seven (7) calendar days of signing the contract to document the project initiation.
• ERP System Implementation (Go-Live): No later than October 1, 2026.
• Project Portal Implementation (Go-Live): No later than January 1, 2027.
• Regular System Maintenance and License Supply: 36 months from the date the project portal transitions into production.
• Additional Maintenance (based on actual consumption): This will be carried out throughout the entire regular maintenance period, up to a contractual limit of 600 hours, subject to the client's prior written consent.

The core scope of work and statement of work for this tender involves the implementation of a comprehensive ERP solution, followed by maintenance services for three years.

The key deliverables and scope include:

• Implementation of a comprehensive ERP solution: This covers project management, preparing development and production environments, installing and configuring necessary versions and applications, launching the system into production, providing post-launch user support (including remote), conducting workshops on the client's premises, preparing user documentation and instructions, and delivering basic user training.
• Financial Module: The ERP solution must support complete financial operations, including the setup and customization of the chart of accounts.
• Procurement Process: This involves managing item master data, supplier price lists, establishing the procurement process, managing purchase orders and receipts, integrating accounting, supporting automated posting, and providing analytical procurement reports.
• Sales Process: The system must support the entire sales process, including managing items and sales price lists, establishing the sales process, issuing and managing sales documents, sending e-invoices, integrations (e.g., XML import of invoices), supporting specific processes, and integrating accounting.
• Inventory and Material Management: The ERP must enable quantitative and value tracking of inventory, management of warehouse processes, inventory valuation, and connections with procurement, sales, and finance.
• BI Reporting: The solution needs to integrate with advanced business analytics (BI), providing access to BI reports for two users and the capability to prepare and customize reports.
• Data Migration: The provider must ensure migration of existing data, such as customer and supplier master data, item master data, initial inventory status (quantity and value), fixed assets, initial general ledger balances, open customer and supplier items, open orders (procurement and sales), employee master data, and the fixed asset register.
• Education and Support: This includes conducting content workshops by individual areas, user training, preparing user manuals, post-launch user support (including remote), and on-site presence during critical project phases.
• Project Portal: The ERP solution must incorporate a project portal as a required customization.
• Regular Maintenance and License Provision: This entails 36 months of regular maintenance, which covers error resolution, ensuring continuous operation in accordance with service levels, 2nd level technical support, and providing licenses and regular platform upgrades (standard manufacturer versions).
• Supplementary Maintenance: Up to 600 hours of additional maintenance are allocated for the development of new functionalities, adaptations, and system upgrades as per client's tasks. This specifically excludes error resolution from implementation and regular technical support.
• Contract Extension Option: After the initial 36-month period of regular maintenance, the client has the option to extend the contract for the use of the standard ERP platform, project portal, licenses, and regular maintenance for an additional period of up to 24 months.

Key milestones for implementation are:

• ERP system implementation (transition to production): Latest by October 1, 2026.
• Project portal implementation (transition to production): Latest by January 1, 2027.

The tender requires a comprehensive ERP solution that is an established international software, scalable, modern, and supported by regular manufacturer upgrades. It must also allow for customizations that ensure long-term system sustainability and compatibility with upgrades, and facilitate a change of provider without manufacturer limitations or technological dependence, including knowledge transfer and documentation. The tender is not divided into lots, requiring a complete offer for all specified works.