Implementierungs-, Projekt-, Beratungs- und Betriebsleistungen im Bereich IT-Infrastruktur sowie IT-Anwendungen

The contract is set to begin on January 1, 2027, and will have a fixed initial term of three years, concluding on December 31, 2029. The client reserves the right to extend the contract once by an additional year, making the maximum contract duration four years, until December 31, 2030.

Key dates related to the tender process include:

• End of the deadline for questions about the procedure: November 9, 2026
• End of information provision: November 10, 2026
• End of the offer period: November 17, 2026, 10:00 AM
• Pre-information according to § 134 GWB no later than: December 4, 2026
• End of the binding period: December 31, 2026
• Contract start: January 1, 2027

At the end of the contract term, the contractor is required to ensure an orderly and complete handover of the services. This includes transferring documentation, ongoing projects, tasks, work packages, operational information, and supporting the onboarding of a successor service provider or client-appointed staff, to ensure continuity without service interruptions or quality loss.The contract is scheduled to commence on January 1, 2027, and will have an initial fixed term of three years, ending on December 31, 2029. The client has the option to extend the contract once by an additional year, which would result in a maximum contract duration of four years, extending until December 31, 2030.

Important dates for the tender process include:

• The deadline for submitting questions regarding the procedure is November 9, 2026.
• The deadline for providing information is November 10, 2026.
• Offers must be submitted by November 17, 2026, at 10:00 AM.
• Pre-information in accordance with § 134 GWB must be provided no later than December 4, 2026.
• The binding period concludes on December 31, 2026.
• The contract officially begins on January 1, 2027.

Upon the contract's conclusion, the contractor is responsible for ensuring a smooth and complete transition of services. This involves handing over documentation, ongoing projects, tasks, work packages, and operational information, as well as providing support for the onboarding of a new service provider or client personnel to prevent operational disruptions or a decline in service quality.

The core scope of work for this tender involves the provision of implementation, project, consulting, and operational services for the Information Technology department of AOK Sachsen-Anhalt. These services are specifically aimed at supporting the IT Infrastructure (ITIN) and IT Applications (ITA) departments. The tender is structured as a single contract awarded to one contractor, who will be responsible for delivering services across all advertised areas. The cooperation model is capacity-oriented and demand-driven, with individual services being commissioned through a call-off procedure.

The statement of work summary outlines several key service areas and their corresponding deliverables:

• IT Architecture Consulting and Target Vision Work (LB5-01): This includes evaluating technical options, developing target visions and architectural decisions, and preparing decisions for management. Deliverables are architecture and target vision documents, and decision proposals.
• Project and Sub-project Management and Portfolio Support (LB5-02): The contractor will provide operational project support, lead projects and sub-projects (managing organizational-operational aspects), and assist with prioritization, schedule tracking, status reporting, escalation, and coordination. Deliverables include project and status reports, schedule and action tracking, and escalation documentation.
• Transition and Hybrid Operating Models (LB5-03): This involves consulting and support for IT service transitions, defining scenarios, and developing operating concepts. Deliverables are transition concepts, operating concepts, and decision proposals.
• Consulting and Support for IT Security Measures (LB2-09): This covers general consulting and support for planning and implementing information and IT security measures, including operational implementation, conceptualization, options evaluation, and decision preparation for management. Deliverables are call-off related result documents and proof of effort per call-off.
• System Engineer Services Operations/Line Application (LB3-01): This includes operational and support services within the IT application domain, particularly for directory services, messaging systems, software distribution, and endpoint device management. Deliverables are performance proof by person-days per department and documented demarcation between operational and project work.
• Directory Service and Messaging including Hybrid Migration (LB3-02): Support for operating directory and messaging infrastructure, including migration to a hybrid cloud platform and optional takeover of ongoing operational tasks. Deliverables include migration-accompanying documentation, dependency and schedule plans, and ensuring transferability of assumed tasks.
• Software Distribution, Packaging and Endpoint Device Management (LB3-03): This involves creating and testing software packages, providing operational support for recurring tasks like package creation, updates, testing, and distribution, and managing mobile and stationary endpoint devices. Deliverables are packaging standards and templates, tested packages with test protocols, and operational support with proof of effort.
• Collaboration and Cloud Workplace Services (LB3-04): Support for activating and introducing cloud workplace and collaboration services, including communication strategies, intranet/collaboration platform redesign, and tools for simple business applications. Deliverables are introduction and communication concepts, and documented partial results per call-off.

The overall services encompass operational tasks, project services, consulting services, and related activities across these specialized IT domains.