Inhuur Personeel Klantcontactcentrum (t/m schaal 8)

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The Municipality of Veenendaal is issuing a European public procurement procedure for the hiring of temporary staff (up to and including salary scale 8) for the Customer Contact Centre. Telephone is the primary area of deployment; Civil Affairs (burgerzaken) is a secondary, supplementary area of deployment. A fixed flex pool of 6 to 10 employees is requested, ready for rapid deployment in the event of illness, vacancies or peak periods. The contract will be awarded to one contracting party by means of a framework agreement with an initial term of two years, with the possibility of three unilateral extensions of one year each by the municipality. A fixed flex pool of 6 to 10 employees (temporary staff, salary scale 1 to and including 8), with telephone as the primary and Civil Affairs (burgerzaken) as the secondary area of deployment within the Customer Contact Centre. The initial term is two years, with the possibility of three unilateral extensions of one year each by the municipality (maximum term five years). The maximum financial contract value over the full term including extensions is € 1,250,708.25 (excluding VAT). The Municipality of Veenendaal has no obligation to place…

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