IT-Dienstleistungen im Bereich Business-Intelligence-Systemerstellung unter Einsatz der ORACLE Produktpalette (hier: Pflege, Betrieb, Entwicklung und Auswertung)

The contract timeline indicates that the framework agreement begins on a placeholder date (xx.xx.xxxx) and concludes either upon the exhaustion of the maximum order volume or, at the latest, on another placeholder date (xx.xx.xxxx). The agreement includes a provision for extension: if the maximum order volume is not reached, the term can be extended three times for one year each, provided the client does not object at least three months before the current term expires.

The core scope of work for this tender involves IT services for software development in the field of Business Intelligence (BI) system creation, utilizing components of the ORACLE product palette.

The key activities and deliverables are divided into the following five sub-tasks for software development:

• Requirements Management: This includes the identification, analysis, structuring, prioritization, specification, and validation of existing and potential requirements for the software system. It also covers ensuring the correctness, clarity, testability, traceability, documentation, and quality assurance of these requirements.
• Conception and Design: This encompasses software architecture tasks, such as designing and adapting the architecture of the software and individual functions, conceiving and designing modern WEB interfaces, database design, and the conceptualization of authentication, roles, permissions, audits, database optimization, data quality, master data management, data migration, and the integration of ORACLE products. It also involves tool support, interface definition, and data analysis.
• Programming/Customizing: This is the actual implementation and development work, translating requirements and user stories into software. It also includes the documentation of the development and necessary knowledge transfer measures. The complete program modules, source code (including necessary third-party software), and documentation must be handed over to the client.
• Quality Assurance: Measures implemented throughout the entire software development process. These include programming-related activities like pair programming, refactoring, or code review, as well as system and integration tests of individual functions and the overall system, and defect resolution.
• Maintenance and Support: These tasks relate exclusively to the developed product or the services rendered.

Furthermore, each of these tasks includes the implementation of knowledge transfer measures, such as coaching, for the client's employees, emphasizing teamwork and active communication. The tender is an EU-wide framework agreement for these IT services, with individual services being called off by various federal authorities.