Kantoorautomatisering

The contract is scheduled to start on November 6, 2026, and conclude on March 31, 2030. The initial duration is approximately 3 years and 5 months. The agreement also allows for a maximum of six extensions, with each extension lasting one year, upon the client's request.

The core scope of work for this tender, titled "Kantoorautomatisering" (Office Automation), includes the management and maintenance of ICT infrastructure, workplace management, and servicedesk support. The tender also aims to improve several areas based on past experience, such as contract management, servicedesk quality, accessibility, knowledge retention, on-site support, and cybersecurity. Irado is seeking a supplier who can better align with their operational practices and the complexities of their current hybrid ICT environment, which includes both on-premise and cloud solutions. The current agreement for these services expires on March 31, 2027, necessitating a new procurement procedure to ensure continuity of service.