KI-Expertendienstleistungen

The framework agreement enters into force upon its announcement, with a fixed initial duration of 5 years. It can be extended tacitly once by two years, leading to a maximum total duration of 7 years. A specific framework agreement is mentioned to run from 01.01.2027 to 31.12.2034. Individual contracts begin with the date of their signing and have a minimum duration of 5 years, extending tacitly by one year up to a maximum of 7 years. Project 1 is anticipated to start in January 2027. Key milestones, inspection dates, and submission dates are agreed upon as binding terms.

The core scope of work for this tender involves the procurement of AI expert services through a framework agreement, with an estimated maximum of 3,000 hours over the contract duration. These services will be project-specific and demand-oriented.

The initial and concrete project (Project 1) focuses on implementing an AI-supported search solution for the City of Biel's public digital information offerings. Beyond this, the framework agreement allows for the implementation of additional AI projects.

The contractor's role includes supporting the city in:

• Analyzing technical requirements.
• Evaluating suitable technologies.
• Developing concepts.
• Technically implementing and integrating solutions into the existing system landscape.

The tendered services primarily encompass consulting, conceptual design, project management, architecture, development, and integration services within the field of artificial intelligence. Specific requirements for each AI project will be defined during the contract period and commissioned via individual orders. For each project, the contractor will be responsible for creating procedural proposals, effort estimates, resource planning, and cost estimates based on the city's defined tasks.

Statement of Work Summary / Core Deliverables (High-level):

Project 1: AI-supported Search Solution

• Implementation of an AI-powered search solution for public digital information offerings, including the city's website and other defined public data sources.
• This involves the phases of initialization, concept development, realization, and introduction.
• Annual operating costs, covering licenses, hosting, operation, support, maintenance, and updates for the AI search solution, are also part of the deliverables.

Further AI Projects (under the framework agreement)

• Providing expertise in consulting, conceptual design, project management, architecture, development, and integration related to AI.
• Potential applications include:
• Automating or assisting administrative processes through AI.
• Utilizing structured data from applications, databases, or data platforms (e.g., Microsoft Fabric) to support evaluations, analyses, and decision-making.
• Leveraging unstructured data (documents, regulations, protocols, correspondence) via AI-supported search, analysis, or assistance functions.
• Developing AI-supported assistants for employees, the public, or businesses.
• Creating solutions for knowledge extraction and information provision.
• Integrating AI functionalities into existing specialized applications or digital platforms.
• Developing usage concepts for technologies like Microsoft Copilot or enterprise data from Microsoft Fabric.
• Developing Retrieval-Augmented-Generation (RAG) solutions or similar approaches for internal and external knowledge sources.
• Preparing and implementing future use cases in generative AI, agent systems, and intelligent automation.
• Further developing Project 1 by connecting external websites, such as those of local transport or energy services.