Krankenhausinformationssystem

The contract timeline indicates several key phases and milestones related to the tender process and the subsequent operational period.

Key Milestones and Phases of the Tender Process:

• The deadline for the submission of participation applications is as stated on the procurement platform.
• The deadline for submitting questions is also as stated on the procurement platform, or 10 days before the deadline for participation applications if not specified.
• The request for initial offers is scheduled for October 2026.
• The deadline for submitting an initial offer is November 2026.
• The first negotiation round is also planned for November 2026.
• Subsequent phases, including the request for a second offer, the deadline for the second offer, the second negotiation round, the request for a final offer, and the deadline for the final offer, are currently open.

Duration:

• Software maintenance and service are specified for a period of 60 months, commencing from the acceptance of the agreed unit.
• The operation of the system is also budgeted for 60 months.
• A roadmap for robust development measures of the Hospital Information System (KIS) is outlined for a period of 36 months.
• The project manager will be responsible for the overall project and available to the clinic for up to 8 weeks after the acceptance of the last acceptance unit.

The explicit contract start and end dates for the overall contract are not directly stated, but the 60-month duration for maintenance and operation services indicates a significant contractual period after the initial implementation.

The core scope of work for this tender revolves around the provision and operation of an integrated Hospital Information System (KIS). The Statement of Work outlines a comprehensive set of deliverables and functionalities, including:

• Integrated KIS Solution: The primary deliverable is an integrated KIS based on a unified data model, with defined interfaces to other specified modules, integrated partner solutions, or explicitly required functionalities.
• Campus Licensing: Provision of all necessary licenses as a campus license, without limitations on the number of workstations, users, beds, or devices, extending to interface usage.
• Legal & Billing Compliance: The system must support all legally required billing types and include solutions for speech recognition (non-medical).
• Patient Management: Comprehensive functionalities for inpatient (stationär) and outpatient (ambulant) patient management, including administration, invoicing, co-payment, various billing types (e.g., KV, BG, private liquidation), and specific workstations for outpatients and wards.
• Digital Treatment Management: Support for digital treatment processes, including ward workstations, graphics, medical documentation (doctor's letters, findings, digital dictation), nursing documentation (PPR/"PPR 2.0"), medical reporting, DRG workstation, patient charts, and mobile rounds.
• Decision Support & Medication: Features for pharmacy information, anamnesis, order entry, application and documentation, and decision support with interaction checks.
• Digital Service Requests: Management of service requests, approvals, changes, and service centers.
• Quality Assurance & Performance Documentation: An integrated solution for statutory quality assurance according to SGB V and GBA guidelines, including support for Hesse-specific requirements and automatic triggering of QS forms.
• Therapy Planning: Functionality for therapy planning and a dedicated therapy workstation.
• Interfaces: Integration with various external systems such as KODIP Suite, 3M QS Med Suite, DXA measurement, sonography devices, and EKG/lung function measurement systems. The vendor must ensure a functionally equivalent solution or integrate existing ones.
• System Documentation: Creation and maintenance of system environment documentation and an operating manual.
• Responsibility Matrix: Joint development of a responsibility matrix (e.g., RACI matrix) at the project start.
• Redundant System Operation: The offered systems must operate redundantly, and the KIS solution must meet specified performance and availability requirements.
• Data Migration: The vendor is responsible for the complete old data transfer, including communication with the existing KIS manufacturer, and migration of patient master data, patient-related identifiers, and business partner catalogs.
• Services & Training: Provision of IT administrator training (including data model handling and form design), didactic training for nursing staff, implementation of 20 letter templates and 60 customer-specific layouts/forms, and inclusion of all standard layouts/forms.
• Support: A central support phone number and email, 24/7 German-speaking support for critical issues (class 1), and a dedicated project manager (with representative) available throughout implementation and operation.
• Managed System Operation: The provider is fully responsible for operating the system in its data center or cloud solution, including all necessary infrastructure and licenses.