Leitstellentätigkeit und Gestellung von Fahrpersonal für das On-Demand-Angebot Bussi

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The subject of the tender is the award of a service contract for the operational performance of control centre activities, the taking of telephone booking requests, and the provision of drivers for the Bussi on-demand service. Bussi is an on-demand service integrated into local public passenger transport, operated by Ruhrbahn, within the city of Essen. The service complements conventional scheduled bus and rail services with flexible, demand-oriented services. Trips are not carried out on a fixed route basis; instead they are scheduled on the basis of specific trip requests. Multiple trip requests can be bundled systemically. The pick-up locations for passengers include both Ruhrbahn physical stops and so-called virtual stops that are not visible in physical space and are located approximately 250 m apart from one another throughout the city area. Booking is made digitally via the app rufmobil.nrw. The app rufmobil.nrw is a platform that consolidates various ridepooling services in NRW. The contractor is responsible exclusively for operating the Bussi service offering. However, within the framework of funding by the State of North Rhine-Westphalia, it is expected that selected…

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