Published
Lizenzen Virtual-Desktop-Infrastruktur (Omnissa Horizon)
Notice number: 00730944-2026
KEY INFORMATION
- Submission deadline
- • Oct 30, 2026
- Location
- 🇩🇪 Germany
- Contracting authority
- Universitätsklinikum Frankfurt
- Accepted Languages
- German
- Tender type
- Goods
- Contract Value
- Published date
- Oct 22, 2026
TENDER DESCRIPTION
This tender seeks a contractor for the provision and renewal of subscription licenses for the contracting authority's Virtual Desktop Infrastructure (VDI) based on Omnissa Horizon. The scope includes 2,500 concurrent sessions (1,500 productive, 1,000 emergency/failover) with associated manufacturer support at "Production Support" level (24/7 for critical incidents), along with an on-demand contractor support contingent of up to 15 person-days for technical assistance including troubleshooting, updates, and configuration changes. Key requirements mandate experience in supporting Horizon environments of at least 1,000 concurrent sessions, certified Omnissa partner status, and at least two manufacturer-certified employees in VDI. Licensing must adhere to a concurrent user model, integrating the existing VMware vSphere Foundation component and supporting current provisioning methods such as Instant Clones, App Volumes, and Dynamic Environment Manager. The service period is twelve months, from September 19, 2026, to September 18, 2027, with a requirement for bidders to demonstrate business liability insurance of at least EUR 2,500,000 or provide a verifiable self-declaration. Offers…
TENDER BRIEF
The contract timeline is as follows:
- Contract Start Date: 23.09.2026
- Contract End Date: 22.09.2027
- Total Duration: 1 year.
- Key Milestones/Phases:
- Deadline for requesting additional information: 23/10/2026 12:00 +02:00.
- Offer submission deadline: 30/10/2026 12:00 +01:00.
- Opening date: 30/10/2026 12:00 +01:00.
- Announcement of award to successful and unsuccessful bidders: 31.10.2026.
- Actual award: November (due to legal standstill period).
- The period from 23.09.2026 until the award date needs to be re-licensed.
- Offer validity period: 62 days.
- The entire annual fee becomes due once after the award, retrospectively to 19.09.2026.
Sources
- 1Bieterfragenkatalog_Stand 08.10.2026.pdf — “bereits in der Vergangenheit liegt, bitten wir vorsorglich auch um Prüfung, ob der genannte Beginn tatsächlich zutreffend ist. | Der von ihnen genannte Leistungszeitraum ist korrekt. Bitte gehen sie im Rahmen der Angebot…”
- 220261032_Bieterfragenkatalog_Stand 20.10.2026.pdf — “maßgeblich. Die 3.500 CCU in Ziffer 2.2 des Leistungsverzeichnisses (Anlage 4) beschreiben den aktuellen Bestand der Lizenzen. Dieser wird mit der gegenständlichen Ausschreibung verringert. Der von ihnen genannte Leistun…”
- 3Auftragsbekanntmachung.pdf — “des Gewicht-Zuschlagskriteriums: Gewichtung (Prozentanteil, genau) Zuschlagskriterium 5.1.11 Auftragsunterlagen Zahl: 100 Verbindliche Sprachfassung der Vergabeunterlagen: Deutsch Frist für die Anforderung zusätzlicher I…”
- 4Anlage 5 - EVB-IT ÜberlassungsvertragV2.pdf — “Ende | KN EX V2 $P^{3}$ | Monatlich er | Summe der monatlichen Nr beschreibung Produkt-Nr. | | termin | Monat en | | | | Einzelprei s (netto) | Vergütung Add-on to Core - Concurrent User - Qty 10: | | | | | | | | Paket à…”
The core scope of work for this tender involves the provision and extension of subscription licenses for a Virtual-Desktop-Infrastructure (VDI) based on Omnissa Horizon.
Key deliverables and services include:
- License Provisioning: Provision and extension of subscription licenses for 2,500 concurrent sessions, comprising 1 core package and 245 add-on packages. This includes 1,500 concurrent sessions for productive VDI operations and 1,000 for emergency and fallback environments.
- License Registration: Proof of registration of the licenses with the manufacturer.
- Manufacturer Support and Maintenance: Ongoing manufacturer support and maintenance for the duration of the subscription, with a minimum service level of "Production Support," offering 24/7 availability for critical malfunctions (Severity 1).
- Contractor Support Contingent: An on-demand support contingent of up to 15 person-days from the contractor for the service period. This contingent is for qualified technical support in areas such as troubleshooting, escalation management, version changes, security updates, configuration changes, and performance and capacity analyses of the VDI platform.
- Reporting and License Balance: Provision of reporting and a license balance.
- Software Updates and Maintenance: Permanent provision of new program versions, troubleshooting, hotline services, and other general maintenance services. This also includes the implementation of version changes for VDI components (including major releases) and the installation of security-relevant updates and patches with corresponding functional testing.
- Configuration Changes: Execution of changes to the existing, agreed-upon configuration (Request for Change).
- Performance and Capacity Analysis: Support for the analysis of performance and capacity issues, including the utilization of concurrent sessions.
- Environmental Changes and Consulting: Conceptual support for environmental changes, including the setup and adaptation of test and development environments, and consulting on licensing and compliance issues related to the contract subject.
- Quantity Requirement Determination: Support in determining the quantity requirements for subsequent procurement.
The licensing model is based on concurrent users, and conversion to a named-user model is not permitted. The virtualization component (VMware vSphere Foundation) included in the subscription must remain an integral part of the offered license, and the licenses must support central management via the Horizon Universal Console and the use of currently operated provisioning methods (e.g., Instant Clones, App Volumes, Dynamic Environment Manager) to the previous extent.
The service period spans twelve months, from September 19, 2026, to September 18, 2027. This procurement is categorized as "Lieferleistungen" (delivery services), primarily for "Softwarepaket und Informationssysteme" (software package and information systems), with an additional classification for "Software-Wartung und -Reparatur" (software maintenance and repair).
Sources
- 1Auftragsbekanntmachung.pdf — “on-Demand-Supportleistungen. Der Leistungsumfang umfasst im Einzelnen: - Bereitstellung und Verlängerung der Subskriptionslizenzen im Umfang von 2.500 gleichzeitigen Sitzungen (1 Core-Paket und 245 Add-on-Pakete), davon…”
- 2Anlage 5 - EVB-IT ÜberlassungsvertragV2.pdf — “Registrierung der Lizenzen beim Hersteller, Berichtswesen und Lizenzbilanz. Es handelt sich um ein reines Lizenz- und Verlängerungsgeschäft nebst Wartung und on-Demand- Supportleistungen. Die Wartungs- und Supportleistun…”
- 3Anlage 6 - EVB-IT Pflegevertrag.pdf — “Vertrag genannten Beträge gilt einheitlich der Euro als Währung. Die vereinbarten Vergütungen verstehen sich zuzüglich der gesetzlichen Umsatzsteuer, soweit Umsatzsteuerpflicht besteht. Die mit gekennzeichneten Begriffe…”
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Unlock tender brief for freeTENDER DOCUMENTS
DIRECTORY • 14 FILES
- Anlage 1 - Angebotsvordruck.docx88 KBDOCX
- Anlage 0 - Bewerbungsbedingungen Bereitstellung von Lizenzen für die Virtual-Desktop-Infrastruktur (Omnissa Horizon).pdf273 KBPDF
- Fragen und Antworten 20.10.2026 18_36_48.pdf4 KBPDF
and 7 other documents
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