Published

    2026-S2300000-037 - 1

    Notice number: 00527306-2026

    🇧🇪 BelgiumService public de wallonieServices

    KEY INFORMATION

    Submission deadline
    Sep 10, 2026
    Location
    🇧🇪 Belgium
    Contracting authority
    Service public de wallonie
    Accepted Languages
    French
    Tender type
    Services
    Contract Value
    Published date
    Jul 30, 2026

    TENDER DESCRIPTION

    This tender seeks a comprehensive IT solution for the end-to-end administrative processing of road traffic infringements, encompassing the provision, integration, configuration, deployment, operation, maintenance, support, hosting, and evolution of a global application service. The solution must ensure reliable, traceable, secure, and efficient file processing, including pre-processing of radar data, with core functionalities spanning observation data recovery, file management, official communications, payment tracking, and a web portal for offenders. Key technical requirements include the generation of documents in various formats (e.g., .docx, .xlsx, .pdf, PDF/A), responsive design for multiple operating systems and browsers, multilingual interface capabilities (French and German), API/file exchange integration, and the use of sovereign AI with manual validation. Furthermore, the solution requires hosting exclusively within the EU/EEE, prohibiting data transfer outside, and adherence to documented methodologies for project management, quality, testing, incident, and change management. The framework agreement has an initial duration of four years, renewable twice for two years…

    TENDER BRIEF

    The contract timeline includes the following details:

    • Total duration: The framework agreement has a duration of four years, which can be renewed twice for an additional two years each, allowing for a total potential duration of eight years.
    • Execution period for subsequent contracts: The execution period for subsequent contracts is measured in calendar days and commences the day after the contract's conclusion or the order date, as applicable.
    • Key milestones: A significant milestone is the proposed deadline for the production launch of the Minimum Viable Product (MVP), which is a contractual commitment.
    • Phases: The documents refer to "main phases" of the project and define a "contractual year" as a twelve-month period starting from the effective production launch date of the solution. Payment structures also indicate phases such as a one-time fee for the implementation of software installation, an annual fee for operation, maintenance, support, and hosting, and stabilization and corrections post-production.

    The contract start date and end date are not explicitly stated, though the start date is determined by the contracting authority or the date of contract conclusion/order.

    Sources

    • 12026M174_CSC.pdf — “marché n'est pas divisé en lots. Il est en effet impossible techniquement de diviser le marché et qu'il soit exécuté par différents adjudicataires pour la mise à disposition du logiciel et pour sa maintenance. De plus, l…
    • 2Annexe 20 - Gestion projet et delais.docx — “de déploiement. Une incohérence manifeste entre l’organisation proposée et les engagements de délai, de qualité, de sécurité, de continuité ou de réversibilité peut entraîner une réduction de la note du présent sous-crit…

    The core scope of work for this tender primarily involves the provision of a global application service (SaaS) for the end-to-end administrative processing of road traffic infringements, specifically for project P4: "Vitesses" for the SPW MI.

    The Statement of Work (SOW) summary includes:

    • Provision and Evolution of a Complete IT Solution: This covers the provision, integration, configuration, adaptation, deployment, operation, maintenance, support, hosting, supervision, reversibility, and evolution of the solution.
    • Reliable and Efficient File Processing: The solution must enable reliable, traceable, secure, high-performance, and efficient processing of files using a unique repository, structured workflows, management tools, automation, integration with relevant systems, financial tracking, payment functionalities, logging, supervision, auditability, and reporting.
    • Comprehensive Service Inclusions: The scope explicitly includes analysis, framing, parameterization, integration, documentation, training, maintenance, support, supervision, security, service continuity, reversibility, and knowledge transfer.
    • End-to-End File Management: The application must handle files from reception or creation through to closure, deployed in a sovereign cloud environment, and governed by the SPW, meeting security, access control, traceability, auditability, resilience, and reversibility requirements.
    • Core Functionalities (Poste 1): This fixed part encompasses the recovery/provision of observation data, file management, validation of observations, production/management of acts, official communications, management of appeals/claims, payment tracking, exchanges with third-party systems, dashboards, reporting, traceability, auditability, security, supervision, a web portal for offenders, and transmission of recovery elements (excluding full automated interfacing with SPW Finances for enforcement titles or receipt of recovery information). It also includes analysis, parameterization, integration, testing, production deployment, documentation, startup support, an annual flat rate for operation, maintenance, support, and hosting, permanent readiness for reversibility, and consumption of application services for solution sizing.
    • Solution Adaptation (Poste 2): This covers specific adaptations, new developments, or needs beyond routine maintenance that are directly linked to the market's functional, technical, or regulatory scope, particularly for unforeseen circumstances.
    • Pre-processing of Radar Data: This involves reception and decryption of radar data, pre-treatment for distribution between CRT and SPW-MI, data sorting based on predefined criteria, secure sending to CRT, and making sorted data available.

    Core Deliverables:

    • Validated framing note.
    • Functional and technical specifications.
    • Test proofs.
    • Acceptance report (procès-verbal de recette).
    • Updated documentation.
    • Updated security, operation, and reversibility elements (as applicable).
    • Planning for MVP deployment, macro implementation planning, project management methods, and a governance framework.

    Explicitly Out-of-Scope Activities:

    • Initial collection of speed camera data from regional and municipal radars.
    • Management of radars (asset management).
    • Initial collection of WIM control data.
    • Mobile radars managed by the Police.

    Sources

    • 12026M174_CSC.pdf — “un traitement fiable, traçable, sécurisé, performant et efficient des dossiers, au moyen d'un référentiel unique, des workflows structurés, d'outils de pilotage, de mécanismes d'automatisation, d'intégrations avec les sy…
    • 2Annexe 15 - Prescriptions architecturales.docx — “Prescriptions Architecturales ID projet P4 : Intitulé projet Vitesses Service demandeur : SPW MI Date du document : 12/05/2026 | Auteur : SPW Digital-SME | | Organisation : SPW Digital | Statut : | brouillon | | à valide…
    • 3Annexe 13 - Cahier des exigences.docx — “servent à apprécier la qualité et le niveau de couverture de la solution. Leur absence ou leur couverture partielle n’entraîne pas, à elle seule, l’irrégularité de l’offre, sauf si elle empêche la couverture d’une exigen…
    • 4Annexe 14 - Matrice EF-ENF-UX.xlsx — “les dispositifs radar.,Indispensable,,,, 7.1.2,Prétraitement des données pour leur répartition entre le CRT et le SPW-MI,Indispensable,,,, 7.1.2.1,Moteur de tri automatisé,Indispensable,,,, 7.1.2.1.1,Moteur de tri,Indisp…
    • 5Annexe 20 - Gestion projet et delais.docx — “module du périmètre fonctionnel de référence du MVP, de réduire la couverture des exigences expressément qualifiées d’« indispensables », ni de réduire les exigences de sécurité, les obligations de documentation, de form…

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    TENDER DOCUMENTS

    DIRECTORY • 20 FILES

    • Annexe 13 - Cahier des exigences.docx
    • Annexe 25 - Comment soumettre une offre.docx
    • Annexe 18 - SALM Framework.xlsx

    and 13 other documents

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