Published

    Managed SOC Service

    Notice number: 00555852-2026

    🇩🇪 GermanyStadtverwaltung NeckarsulmServices

    KEY INFORMATION

    Submission deadline
    Sep 8, 2026
    Location
    🇩🇪 Germany
    Contracting authority
    Stadtverwaltung Neckarsulm
    Accepted Languages
    German
    Tender type
    Services
    Contract Value
    Published date
    Aug 11, 2026

    TENDER DESCRIPTION

    The City of Neckarsulm is seeking a comprehensive Managed SOC Service to seamlessly replace its existing solution, ensuring continuous, professional monitoring of its defined IT infrastructure for early detection, analysis, and mitigation of cyber threats and security incidents. The contract duration for this service is set for three years, with an optional one-year extension, totaling a maximum term of four years. While detailed functional, technical, and organizational requirements for the Managed SOC Service are provided in the "Anlage_A_Leistungsverzeichnis.xlsx" attachment, bidders must utilize the Vergabe24 BIETERCOCKPIT for tender interactions. A key technical constraint for the procurement process involves a strict prohibition against any modification of the Vergabe24 BIETERCOCKPIT software, including reverse engineering, decompiling, or disassembling. Financial standing requirements for the tender are not specified within the provided information.

    TENDER BRIEF

    Question: What is the contract timeline?

    Context: Contract start date, end date, total duration, and any key milestones or phases mentioned. Return null if not stated.

    The contract for the use of the Kiosk system and the Vergabe24 BIETERCOCKPIT is concluded for an indefinite period. No specific start date, end date, or key milestones/phases are mentioned.

    Sources

    • 1agb.pdf — “Vielzahl von Faktoren abhängig (wie den Datenmengen, der dem Nutzer zur Verfügung stehenden Technik und der Internetbandbreite), daher trägt der Hersteller (Administration Intelligence AG) und der Staatsanzeiger keine Ve…

    The provided documents do not contain a specific "Statement of Work" or a "Core Scope of Work" for a tender project. Instead, the documents outline the "Nutzungsbedingungen für das Kiosk-System und das Vergabe24 BIETERCOCKPIT des Staatsanzeigers für Baden-Württemberg" (Terms of Use for the Kiosk System and the Vergabe24 BIETERCOCKPIT).

    The services described relate to the functionalities of the "Software Vergabe24 BIETERCOCKPIT" for commercial customers. These services include:

    • Downloading electronic tender documents.
    • Downloading the Vergabe24 BIETERCOCKPIT software.
    • Submitting bids using the Vergabe24 BIETERCOCKPIT.

    The documents also mention that the contractual databases and servers for obtaining tender documents and submitting bids are regularly maintained. The Staatsanzeiger reserves the right to change, modify, supplement, improve, or delete the offered services in the Kiosk system, provided that the purpose (participation in the tendering process) is not significantly impaired. Software distribution, including patches, bugfixes, updates, and upgrades, is handled centrally via a manufacturer's server.

    The terms also specify user rights and conditions for using the software, such as limitations on copying, modifying, or reverse engineering the software. They clarify that the Staatsanzeiger is not involved in the legal relationships of the contract awards, and the respective contracting authority is responsible for the content of the tenders, while the user is responsible for the content of their bids.

    Sources

    • 1agb.pdf — “Nutzungsbedingungen für das Kiosk- System und das Vergabe24 BIETERCOCKPIT des Staatsanzeigers für Baden-Württemberg Stand: August 2024 §1 Geltungsbereich, Allgemeines 1. Diese Nutzungsbedingungen gelten für die Nutzung d…

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    TENDER DOCUMENTS

    DIRECTORY • 2 FILES

    • Datenschutzbestimmungen_Vergabe-Abteilung.pdf
    • agb.pdf

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    Can a foreign company apply?

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    Yes, foreign companies can apply as long as they meet all the requirements set out in the procurement documents.

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