Published
Prise en charge et traitement des appels téléphoniques des locataires hors heures ouvrées
Notice number: 00614045-2026
KEY INFORMATION
- Submission deadline
- • Oct 2, 2026
- Location
- 🇫🇷 France
- Contracting authority
- Centrale D'achats Habitat Réuni (75)
- Accepted Languages
- French
- Tender type
- Services
- Contract Value
- Published date
- Sep 7, 2026
TENDER DESCRIPTION
This call center contract for on-call duty tasks entrusts an external provider with the telephone reception of tenants’ requests outside opening hours (evenings, nights, weekends, public holidays), with assessment of urgency and activation, if necessary, of the competent on-call works company. It thus guarantees service continuity 24 hours a day, 7 days a week, without the landlord having to ensure a telephone duty service internally. This call center contract for on-call duty tasks entrusts an external provider with the telephone reception of tenants’ requests outside opening hours (evenings, nights, weekends, public holidays), with assessment of urgency and activation, if necessary, of the competent on-call works company. It thus guarantees service continuity 24 hours a day, 7 days a week, without the landlord having to ensure a telephone duty service internally.
TENDER BRIEF
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DIRECTORY • 3 FILES
- Submission PortalLINK
- non-restricted-documentLINK
- TED PortalLINK
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