Published
Marche de mise a disposition d’un outil de signature electronique et services associes
Notice number: 26-97187
KEY INFORMATION
- Submission deadline
- • Nov 12, 2026
- Location
- 🇫🇷 France
- Contracting authority
- France travail dga tech
- Accepted Languages
- FRA
- Tender type
- Services
- Contract Value
- Published date
- Oct 9, 2026
TENDER DESCRIPTION
This tender, referenced as SIAOO2606, seeks the provision of a comprehensive electronic signature solution and its associated services, delivered in SaaS mode, to enable end-users of France Travail's business applications to electronically sign and have documents signed, complying with eIDAS regulations and Article 1367 of the French Civil Code. The scope encompasses the full commissioning and implementation of the solution, ongoing maintenance including technical and functional support, hosting and storage services, and the provision of eIDAS Level 2, 3, and 4 electronic signatures, OTP via SMS, and document sealing, complemented by functional/technical expertise and training. Key technical requirements include data hosting exclusively within the European Union (ideally France), an underlying infrastructure operated by a European legal entity majority-owned by European capital, a strong preference for SecNumCloud qualification, secure network protocols (HTTPS, minimum TLS v1.2), REST API, webhooks, and compatibility across major browsers. The solution must be deployed across four distinct and isolated environments (Production, two Recette, Development), with non-production…
TENDER BRIEF
The contract is for a firm duration of two (2) years. It comes into effect upon its notification to the Holder. The contract can be extended twice for one (1) year, bringing the total maximum duration to four (4) years. Key milestones and phases include a framing and launch meeting, detailed specification and architecture phases, provision of environments (acceptance/production), technical integration and functional/security acceptance phases, team training and skills transfer, and deployment in production with a start-up support phase.
Sources
- 13 - SIAOO2606 - Signature - Contrat.pdf — “ferme de deux (2) ans. Il entre en vigueur à compter de la date de notification de l'acte d'engagement au Titulaire. La notification est constituée par la réception d'une copie de l'acte d'engagement signé par France Tra…”
- 21 - SIAOO2606 - Signature - Règlement de consultation.pdf — “« Marché de mise à disposition d'un outil de signature électronique et services associes >>> 2 RÉPUBLIQUE FRANÇAISE Liberté Égalité Fraternité France Travail 1.2.4-Durée Le marché est conclu pour une durée ferme de deux…”
- 34 - SIAOO2606 - Signature - Cahier des charges.pdf — “adjudicateur d'effectuer ce calcul. Engagement du titulaire Pendant toute la durée du marché, le Titulaire s'engage à : • maintenir les performances environnementales de la solution; • intégrer les principes d'écoconcept…”
The core scope of work for this tender, referenced as SIAOO2606, is the provision of an electronic signature solution and its associated services.
The Statement of Work summary and core deliverables include:
- Unit of Work 1 (UO 1): Commissioning of the electronic signature solution. This encompasses market appropriation, updating the Quality Assurance Plan (PAQ), familiarization with the environment and associated documentation, updating planning, team presentations, deployment of environments, and the overall implementation of the solution.
- Unit of Work 2 (UO 2): Maintenance of the electronic signature solution. This involves a monthly usage fee, ongoing maintenance, and assistance. It covers access to the solution (potentially including license costs), technical and functional support, management of requests, provision of necessary tools, monitoring and resolution of requests, ensuring adherence to commitments, providing documentation, and reporting on associated indicators. Furthermore, it includes the provision of hosting and storage services to meet all of France Travail's needs for specified volumes and usage cases, along with monitoring consumption and related indicators. API access and all deliverables detailed in the specifications (cahier des charges) are also part of this unit.
- Unit of Work 3 (UO 3): Provision of signatures, certificates, One-Time Passwords (OTP) via SMS, and document sealing. This specifically includes eIDAS Level 2, Level 3, and Level 4 electronic signatures, the sending of OTP via SMS, and document sealing.
- Unit of Work 4 (UO 4): Complementary services. This covers functional expertise, technical expertise, specific development work (for durations of 1, 3, or 5 days), and training.
Sources
- 12.1 - SIAOO2606 - Signature - Annexe financière.xlsx — “qualifiée (niveau 4 eIDAS) 1,9100000,0,0 2,9100000,500,100 3,9800000,1000,100 4,11100000,1000,100 Total,39100000,2500,300 ,,, ,,, Année,Consommation de SMS,, 1,8190000,, 2,8190000,, 3,8820000,, 4,9990000,, ,,"Réf: SIAOO2…”
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Unlock tender brief for freeTENDER DOCUMENTS
DIRECTORY • 15 FILES
- 3 - SIAOO2606 - Signature - Contrat.pdf10.5 MBPDF
- 1 - SIAOO2606 - Signature - Règlement de consultation.pdf2.7 MBPDF
- 4 - SIAOO2606 - Signature - Cahier des charges.pdf491 KBPDF
and 8 other documents
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Can a foreign company apply?
Yes, foreign companies can apply as long as they meet all the requirements set out in the procurement documents.
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