Published

    Marche de mise a disposition d’un outil de signature electronique et services associes

    Notice number: 00699883-2026

    🇫🇷 FranceFrance travail dga techServices

    KEY INFORMATION

    Submission deadline
    • Nov 12, 2026
    Location
    🇫🇷 France
    Contracting authority
    France travail dga tech
    Accepted Languages
    French
    Tender type
    Services
    Contract Value
    Published date
    Oct 9, 2026

    TENDER DESCRIPTION

    This tender seeks a Contractor for the provision of a comprehensive electronic signature solution and related services, operating in SaaS mode, to meet France Travail's eIDAS and eIDAS 2 compliance requirements. The scope encompasses solution deployment, ongoing maintenance, provision of eIDAS level 2, 3, and 4 electronic signatures, SMS-based One-Time Passwords (OTP), document sealing, and various complementary services including expertise and training. Key technical specifications include data hosting exclusively within the European Union (ideally France), robust security protocols (HTTPS, TLS v1.2/v1.3), REST API and webhook integration, compatibility with major browsers, responsive design, and the provision of four distinct environments (Production, two Recette, Development), alongside adherence to ecodesign practices and calculation of a Software Longevity Index. The contract has a firm duration of two years, with the possibility of two one-year extensions, for a maximum total duration of four years, and requires tenderers to provide their global annual turnover for the last three financial years or equivalent proof of financial capacity.

    TENDER BRIEF

    The contract is for a firm duration of two (2) years, with the possibility of two (2) one-year extensions, making the total maximum duration four (4) years. The contract becomes effective upon the notification of the commitment act to the successful tenderer.

    Key milestones and phases include:

    • Date of sending the market notice to JOUE: 07/10/2026
    • Deadline for sending questions: 02/11/2026 at 5 PM
    • Deadline for answering questions: 09/11/2026
    • Deadline for receiving offers: 12/11/2026 at 12 PM
    • Potential questions from France Travail to bidders: Indicative dates: November - December 2026
    • Choice of the successful tenderer: Indicative dates: January 2027
    • Market effective date: Upon its notification to the successful tenderer
    • Candidates are required to propose a calendar that specifies the deployment milestones and phases.
    • A "Reversibility assessment phase" (Phase de bilan de la réversibilité) is also mentioned.

    Sources

    • 11 - SIAOO2606 - Signature - Règlement de consultation.pdf — “au cahier des charges Soit une offre de base et une offre variante L'absence de proposition de variante ne rend pas l'offre irrecevable. b) Modalités d'analyse et d'examen de la variante Les critères de sélection des off…”
    • 23 - SIAOO2606 - Signature - Contrat.pdf — “ferme de deux (2) ans. Il entre en vigueur à compter de la date de notification de l'acte d'engagement au Titulaire. La notification est constituée par la réception d'une copie de l'acte d'engagement signé par France Tra…”
    • 35 - SIAOO2606 - Signature - Cadre de réponse technique et RSE.xlsx — “solution,,,, ,,,,,, ,,,,,, ,4.2,Le candidat proposera un calendrier en spécifiant les jalons/ phases de déploiement ,,,, ,,,,,, ,,,,,, ,4.3,"Le candidat décrira les éffectifs alloués, les modalités de contact des équipes…”

    The core scope of work for this tender, referenced as "SIAOO2606", is the provision of an electronic signature solution and its associated services.

    The Statement of Work summary and core deliverables include:

    • Unit of Work 1 (UO 1): Deployment of the electronic signature solution. This encompasses the commissioning of the solution, including API parameterization, customization, and testing.
    • Unit of Work 2 (UO 2): Maintenance of the electronic signature solution. This covers the monthly usage fee, maintenance, and assistance for the solution. It also includes providing access to the solution (licensing costs if applicable), technical and functional support, request management, tool provision, request tracking and resolution, compliance with commitments, documentation, and associated indicators. Furthermore, it involves the provision of hosting and storage services to meet all of France Travail's needs.
    • Unit of Work 3 (UO 3): Supply of signatures, certificates, One-Time Passwords (OTP) via SMS, and document sealing. This specifically includes eIDAS level 2, 3, and 4 electronic signatures, SMS sending for OTP, and document sealing.
    • Unit of Work 4 (UO 4): Complementary services. These services include functional expertise, technical expertise, specific development, and training.

    The overall market refers to the "provision of an electronic signature tool and its associated services".

    Sources

    • 12.1 - SIAOO2606 - Signature - Annexe financière.xlsx — “qualifiée (niveau 4 eIDAS) 1,9100000,0,0 2,9100000,500,100 3,9800000,1000,100 4,11100000,1000,100 Total,39100000,2500,300 ,,, ,,, Année,Consommation de SMS,, 1,8190000,, 2,8190000,, 3,8820000,, 4,9990000,, ,,"Réf: SIAOO2…”
    • 23 - SIAOO2606 - Signature - Contrat.pdf — “au sein du marché intérieur (Règlement Eidas2) et répondre à minima aux exigences de l'article 1367 du code civil; En tout état de cause, les prestations et exigences attendues ainsi que les livrables associés sont détai…”

    Login to view all answers and insights

    Unlock tender brief for free

    TENDER DOCUMENTS

    DIRECTORY • 15 FILES

    • 1 - SIAOO2606 - Signature - Règlement de consultation.pdf
    • 3.5 - SIAOO2606 - Signature - Annexe - FT_SSI-QUE-TST_Externalisation de donnée - Questionnaire_V1.3.docx
    • 3.2 - SIAOO2606 - Signature - Annexe - Charte de Gouvernance.pdf

    and 8 other documents

    Login to view and download all tender documents

    Unlock documents for free

    ASK AI ABOUT THIS TENDER

    You

    Can a foreign company apply?

    Riko

    Yes, foreign companies can apply as long as they meet all the requirements set out in the procurement documents.

    Login to ask more questions.

    Unlock AI tender chat for free

    Unlock your tender workflow

    Run your first search, evaluate the results, save a daily monitor and start building a pipeline of tenders worth pursuing.

    First monitor on Day 1All features included in trialNo credit card required

    You may also be interested in

    Similar tenders