Mise à disposition d’une banque de données de presse et media, couplée à une solution performante de recherche, d’alerte et de veille permettant un suivi fin de l’actualité nationale et régionale.

The contract starts on January 1, 2027, for an initial duration of 12 months. It is renewable three times for a period of one year each, meaning the total duration cannot exceed 48 months. The renewal is tacit, and the contractor cannot object. In case of non-renewal, the awarding authority must provide a two-month notice. Purchase orders can be issued until the last day of the contract's validity, but their execution duration cannot exceed three months after the contract ends.

The core scope of work for this tender is the provision of access to and use of a press article database and media monitoring services for the French Ministry of Economy, Finance, Industrial and Digital Sovereignty.

The Statement of Work summary includes:

• Subscription to the service for all users.
• Fixed costs for access to the database service.
• Technical assistance.
• Basic training (half-day) for existing and new users.
• Redistribution agreements with third-party suppliers, and copy/distribution rights for up to 4 recipients.
• Licensing for a maximum of 50 users.
• An annual usage credit for 15,000 articles/year and 100 TV/radio sequences/year.
• The content breakdown for the annual credit is 74% daily newspapers and agencies (44% national, 30% regional), and 20% general periodicals.
• The service requires technical performance and ergonomic qualities from the tool, including fast access, service stability, clear interface, intuitive navigation, advanced search, functional richness (filters, personalized alerts, email alerts, export options), and suitability to service needs.
• The provider is expected to ensure quality, exhaustiveness, and accuracy of content sources.
• Quality and responsiveness of technical support and assistance (understanding needs, documentary advice, timely response, response time, availability, proactivity, and collaboration) are also key.
• Quality of training for the platform and support deliverables is a deliverable.
• Quality of incident follow-up (quick acknowledgment, communication during processing, relevance of cause analysis) is required.
• The contractor's ability to evolve its offer (content, useful tools, and functionalities) and adapt to the buyer's evolving needs is also part of the scope.